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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

88

Access From Multiple Devices

88

Password Generator

88

Encryption and Decryption

88

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Dashboard

85

Multi-Factor Authentication (MFA)

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Ease of IT Administration

87

Quality of Features

87

Breadth of Features

86

Availability and Quality of Training

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Vendor Support

82

Ease of Customization

80

Bitwarden Reviews

德 周.

  • Role: Student Academic
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Cons

  • Inhibits Innovation
  • Slower Product Innovation

Kent S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Excellent product, great free tier & super secure.

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Open source, user focused, no vendor lock in. Your data is YOURS

What is your favorite aspect of this product?

Security and constant audits

What do you dislike most about this product?

Slow to implement larger complex feature sets

What recommendations would you give to someone considering this product?

Try it out on their generous free services, take time to read documentation and learn product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Danny M.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Absolute Must Have

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Bitwarden have a way of accessing your passwords wherever needed. CLI, Web, Browser Extension and Desktop. It's an open source product which runs on Azure App Services so it has a high uptime SLA. If you want to take security a step further, then run it on premise with no links back out to Azure for your credentials.

What is your favorite aspect of this product?

If you don't like something about it, you can add to the code by submitting a Pull Request on Github and the Bitwarden team will review your changes and merge it in if its acceptable. I submitted a dark theme and the developers and design team spent months with me to get it right and implemented into the Web vault

What do you dislike most about this product?

The enterprise management aspect is okay, but it could be better with SCIM functionality to make it easier to do users and groups directly in my identity provider instead of needing a Directory Connector application running

What recommendations would you give to someone considering this product?

Trial it out for free, when you fall in love with it, get premium for your entire family and then ask your IT team to deploy it for the company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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