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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

88

Access From Multiple Devices

88

Password Generator

88

Encryption and Decryption

88

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Dashboard

85

Multi-Factor Authentication (MFA)

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Ease of IT Administration

87

Quality of Features

87

Breadth of Features

86

Availability and Quality of Training

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Vendor Support

82

Ease of Customization

80

Bitwarden Reviews

Peter k.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

I highly recommend

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

It has very many features and easy to customise

What is your favorite aspect of this product?

It is unique

What do you dislike most about this product?

I don't dislike

What recommendations would you give to someone considering this product?

It's a good product and everyone should be using it

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Gilian K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Secure, Reliable, & Friendly Password management

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Bitwarden's open-source model, zero-knowledge encryption, and affordability make it unique. It also provides a strong balance between enterprise-level security features and ease of use for end users.

What is your favorite aspect of this product?

The password vault structure, combined with built-in MFA and seamless autofill across browsers and devices, provides both convenience and peace of mind.

What do you dislike most about this product?

The reporting and analytics features are somewhat limited compared to competitors, especially when tracking usage across large teams or generating audit reports.

What recommendations would you give to someone considering this product?

Bitwarden is an excellent choice for organizations looking for a cost-effective, secure, and easy-to-manage password manager. Take advantage of the free trial to test integrations with your existing SSO, LDAP, or IAM systems before scaling.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Matteo D.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Easy use and interoperability

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Browser extension

What is your favorite aspect of this product?

Browser extension

What do you dislike most about this product?

Nothing sincerely

What recommendations would you give to someone considering this product?

It is very useful and you can use it across different devices

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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