Bizagi Automation Logo
Bizagi Automation Logo
Bizagi

Bizagi Automation

Composite Score
7.1 /10
CX Score
7.4 /10
Category
Bizagi Automation
7.1 /10

What is Bizagi Automation?

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fueled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual.

Company Details


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Bizagi Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bizagi Automation?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Wastes Time
  • Less Generous
  • Less Caring

Feature Ratings

Average 84

Process Workflow Designer

100

Real-time Process Analysis

89

In-App Automated Workflows

88

Process Automation Templates

87

BPMN Compliance

83

Process Library

80

Permissions and Governance

79

Customizable Performance Dashboards

79

External Application Data Connectors

75

Low-Code Automation

75

Process Simulation

75

Vendor Capability Ratings

Average 80

Ease of Implementation

88

Business Value Created

86

Quality of Features

84

Ease of Customization

81

Usability and Intuitiveness

81

Ease of IT Administration

80

Ease of Data Integration

80

Breadth of Features

79

Vendor Support

78

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

70

Bizagi Automation Reviews

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2021

Friendly and Easy to use, but a bit pricey

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Less Generous
  • Under Delivered

Abolfazl S.

  • Role: Consultant
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

fantastic product and it has a lot of features

Likeliness to Recommend

10 /10

What differentiates Bizagi Automation from other similar products?

it is very user-friendly and has very features for manage processes.

What is your favorite aspect of this product?

design form and business roles and good analysis tools.

What do you dislike most about this product?

it has not business roles in modeling notation.

What recommendations would you give to someone considering this product?

it has not business roles in modeling notation.

Pros

  • Helps Innovate
  • Effective Service
  • Caring
  • Saves Time

Robin T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Useful, but can improve on some fields!

Likeliness to Recommend

8 /10

What differentiates Bizagi Automation from other similar products?

It provides clear templates which we can take it up from. That is what the organization I am working for is looking for!

What is your favorite aspect of this product?

Automating all kind of processes - small and large. Although the larger projects seem to be more difficult, the reps of the company are always available for help

What do you dislike most about this product?

Vendor support is something that we dislike. We would like to combine it with for example DevOps or Jira, but that has not been possible yet.

What recommendations would you give to someone considering this product?

Learn about process automation before you start. Bizagi can be overwhelming, but it is also very intuitive.

Pros

  • Friendly Negotiation
  • Trustworthy
  • Saves Time
  • Fair

Cons

  • Less Inspiring
  • Less Caring
  • Less Productive