Bizagi

Bizagi Automation

Composite Score

7.6 /10

CX Score

7.6 /10

24 Reviews Write a Review

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What is Bizagi Automation?

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fueled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual.

Company Details

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Awards & Recognition

Bizagi Automation won the following awards in the Low-Code Business Process Management - Midmarket category

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0 Top Rated Capabilities

7 Top Rated Features

2024

2 Top Rated Capabilities

6 Top Rated Features

2023

Bizagi Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bizagi Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bizagi Automation?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Effective Service
Efficient Service
Inspires Innovation

Feature Ratings

Average 83

Process Workflow Designer

External Application Data Connectors

In-App Automated Workflows

Customizable Performance Dashboards

Process Automation Templates

BPMN Compliance

Content Management

Real-time Process Analysis

Permissions and Governance

Process Library

Mobile Support

Vendor Capability Ratings

Average 78

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Vendor Support

Bizagi Automation Reviews

Robin T.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Useful, but can improve on some fields!

Likeliness to Recommend

8 /10

What differentiates Bizagi Automation from other similar products?

It provides clear templates which we can take it up from. That is what the organization I am working for is looking for!

What is your favorite aspect of this product?

Automating all kind of processes - small and large. Although the larger projects seem to be more difficult, the reps of the company are always available for help

What do you dislike most about this product?

Vendor support is something that we dislike. We would like to combine it with for example DevOps or Jira, but that has not been possible yet.

What recommendations would you give to someone considering this product?

Learn about process automation before you start. Bizagi can be overwhelming, but it is also very intuitive.

Pros

Friendly Negotiation
Trustworthy
Saves Time
Fair

Cons

Less Inspiring
Less Caring
Less Productive

Diego N.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

A bit of a learning curve, but very reliable

Likeliness to Recommend

8 /10

What differentiates Bizagi Automation from other similar products?

The robust featureset for mapping and designing is very welcome. Also being able to rest in real-time if a workflow is working properly helps troubleshoot any issues.

What is your favorite aspect of this product?

The fact you can do so much for free is fantastic. The monthly plans that allow for extra functions are not bad either. Anyone that needs that extra functionality (automation) should be prepared to for the fee, but I'd say it's very reasonably priced.

What do you dislike most about this product?

I don't quite like how the connectors work but that's really a pet peeve of mine.

What recommendations would you give to someone considering this product?

Give yourself time to get used to how the mapping works, specially if you are coming from other BPMN-compliant software, before you start using it in any professional capacity. Once you acclimate, you should be just as fast and productive!

Pros

Reliable
Enables Productivity
Trustworthy
Helps Innovate

Cons

Charges for Enhancements

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2021

It is a nice tool to use for a small project.

Likeliness to Recommend

8 /10

Pros

Effective Service
Respectful
Continually Improving Product
Enables Productivity

Bizagi Automation

What is Bizagi Automation?

Company Details

Need Assistance?

Awards & Recognition

Bizagi Automation Ratings

89 Likeliness to Recommend

1 Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Bizagi Automation?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Customizable Performance Dashboards View data points from the process analysis on dashboards that are ready for use out-of-the-box or customizable

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Content Management Includes collaboration, check-in/check-out, and version control.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Process Library A repository of documented processes which can be accessed for revision.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Bizagi Automation Reviews

Robin T.

Useful, but can improve on some fields!

Likeliness to Recommend

Pros

Cons

Diego N.

A bit of a learning curve, but very reliable

Likeliness to Recommend

Pros

Cons

It is a nice tool to use for a small project.

Likeliness to Recommend

Pros

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Feature Ratings

Process Workflow Designer

External Application Data Connectors

In-App Automated Workflows

Customizable Performance Dashboards

Process Automation Templates

BPMN Compliance

Content Management

Real-time Process Analysis

Permissions and Governance

Process Library

Mobile Support

Vendor Capability Ratings

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Vendor Support