Blackbaud Learn Logo
Blackbaud Learn Logo
Blackbaud, Inc

Blackbaud Learn

Composite Score
6.9 /10
CX Score
7.2 /10
Category
Blackbaud Learn
6.9 /10

What is Blackbaud Learn?

Leap ahead in educational technology with Blackbaud Learning Management System™ (formerly onCampus®). Give teachers the tools to quickly submit attendance and post homework assignments from their phones; coaches the ability to add announcements and enter game highlights; and advisors a forum to communicate. The benefits include parents engaging with all phases of their child’s education and faculty members spending more time on learning outcomes.

Company Details


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Awards & Recognition

Blackbaud Learn won the following awards in the Education Learning Management category

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Blackbaud Learn Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Blackbaud Learn.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

95 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blackbaud Learn?

5% Negative
11% Neutral
84% Positive

Pros

  • Respectful
  • Trustworthy
  • Fair
  • Security Protects

Feature Ratings

Average 76

Gradebook

78

Classroom Management

78

Online Learning

77

Course Management

77

Assessments and Quizzes

74

Content Management

74

Analytics and Reporting

74

Instructor Led Training

73

Student Collaboration

70

Content Creation

70

Vendor Capability Ratings

Average 76

Breadth of Features

80

Quality of Features

79

Business Value Created

79

Usability and Intuitiveness

78

Ease of IT Administration

78

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

77

Ease of Implementation

77

Ease of Data Integration

76

Vendor Support

76

Ease of Customization

65

Blackbaud Learn Reviews

Roseline A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Strong LMS with Great Integration

Likeliness to Recommend

10 /10

What differentiates Blackbaud Learn from other similar products?

Blackbaud Learn is uniquely tailored for nonprofits and educational institutions, offering seamless integration with the broader Blackbaud ecosystem—including fundraising, donor management, and constituent engagement tools. This unified approach allows organizations to connect learning programs directly with their mission-driven activities, something few other LMS platforms provide. Additionally, its focus on community engagement and user-friendly reporting helps nonprofits measure impact effectively. Unlike more generic LMSs, Blackbaud Learn is designed to meet the specific needs of mission-driven organizations, making it a specialized tool

What is your favorite aspect of this product?

My favorite aspect of Blackbaud Learn is its seamless integration with other Blackbaud products. This makes it easy to manage learning alongside fundraising, donor relations, and volunteer management all within one unified ecosystem. The intuitive interface and detailed reporting tools also make tracking learner progress and program impact straightforward and efficient, helping organizations align training efforts with their broader mission goals. Additionally, the platform supports a variety of content types and multimedia, which enhances learner engagement and accommodates different learning styles.

What do you dislike most about this product?

What I dislike most about Blackbaud Learn is that the initial setup and configuration can be quite complex and time-consuming, especially for organizations new to LMS platforms. Some features, like advanced customization options, feel limited compared to other LMSs, which can restrict how much you can tailor the user experience. Additionally, customer support response times can be slow during busy periods, which can delay problem resolution and impact workflow. The learning curve can be steep for less tech-savvy users, making onboarding a challenge without sufficient training resources.

What recommendations would you give to someone considering this product?

If you’re considering Blackbaud Learn, I recommend first evaluating how deeply your organization is invested in the Blackbaud ecosystem, as the platform’s full benefits come from tight integration with other Blackbaud products. Be prepared for a learning curve during initial setup, so allocate time and resources for proper onboarding and training. Take advantage of available support materials and don’t hesitate to reach out to customer service early in the process. For nonprofits and educational institutions looking to align their learning programs with fundraising and constituent management,

Pros

  • Reliable
  • Effective Service
  • Inspires Innovation
  • Respectful

Sam M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Very satisfied, great product, great support

Likeliness to Recommend

10 /10

What differentiates Blackbaud Learn from other similar products?

The support, the size of Blackbaud as an organisation. The features and their constant innovation

What is your favorite aspect of this product?

The content is extremely wide-spanning

What do you dislike most about this product?

The interface could do with some development, but BB is working on this

What recommendations would you give to someone considering this product?

Cost is a big factor

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Nicolas H.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Blackbaud Learn from other similar products?

Focus on K-12 Education and Non-Profits: Blackbaud Learn is designed specifically for K-12 schools and non-profit organizations, meaning that it has features and tools that are tailored to the needs of these institutions. Integrated with Blackbaud Solutions: Blackbaud Learn integrates seamlessly with other Blackbaud solutions, such as the Blackbaud Student Information System (SIS) and Blackbaud Financial Edge NXT, providing a comprehensive platform for managing all aspects of school operations.

What is your favorite aspect of this product?

Support for Blended Learning: Blackbaud Learn supports blended learning environments, where students can learn through a combination of in-person and online instruction.

What do you dislike most about this product?

Cost: Blackbaud Learn can be expensive, especially for smaller institutions or organizations, as it is priced based on the number of users. Some institutions may find the cost prohibitive.

What recommendations would you give to someone considering this product?

Take Advantage of Customization: Blackbaud Learn offers some customization options, so take advantage of these to tailor the platform to your specific needs. If you require additional customization, consider whether Blackbaud Learn can meet these needs or if you will need to invest in additional development work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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