Blink Customer Reviews 2025 | SoftwareReviews

Blink

Composite Score

8.1 /10

CX Score

8.4 /10

29 Reviews Write a Review

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What is Blink?

The all-in-one information and communications solution. Blink’s intranet features are just one piece of a fully customizable mobile intranet dashboard designed to keep frontline employees in the know and fully engaged, so they can work smarter and be more productive. Personalized messaging feeds exist side by side with collaborative tools, updates, documents, and more.

Company Details

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Blink Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blink?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Fair
Altruistic

Feature Ratings

Average 78

Emergency Notification

Rewards Recognition

Surveys and Polling

Employee Directory

Instant Messaging

Mobile

Newsletter Creation

Intranet

Pulse Surveys

News Feeds, Alerts & Notifications

Application Integration

Vendor Capability Ratings

Average 79

Ease of Implementation

Ease of Customization

Quality of Features

Breadth of Features

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Data Integration

Blink Reviews

Julia S.

Role: Operations
Industry: Manufacturing
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Mar 2023

Blink is easy to use tool.

Likeliness to Recommend

8 /10

What differentiates Blink from other similar products?

Communication with staff across different sites & outstations in the South West as well as other regions, as well as the ability for company-wide notices to be readily seen by staff working at multiple depots. We can swiftly and effectively notify staff of any issues on routes, preventing problems before they even arise. I like how simple the functionality is and how little IT is needed to update the public daily. Mobile-friendly and user-friendly. Every time we’ve had a problem, blink’s assistance has been excellent.

What is your favorite aspect of this product?

I like the social media-like user experience and that coworkers without business email addresses can access it on their smartphones. We have access to the most recent business news and can make responses and voice our opinions. (“like” button). The business makes good use of it at all levels to disseminate information about special offers, updates on business procedures, pension news, competitions, job vacancy ads, and company newsletters, among other things.

What do you dislike most about this product?

I can’t find anything wrong with it, it’s a very useful tool that has proven invaluable in the day-to-day management of the business. It allows me to easily communicate with people.

What recommendations would you give to someone considering this product?

Blink transformed communication between my team when we worked remotely. Not only can we effectively message each other in real-time in group chats, but the Hub is a great resource for our most important documents, forms, and payslips. This app has a great social media feel so it’s very easy to use. We love Blink!

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Samoruni G.

Role: Industry Specific Role
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Effective Communication With Blink

Likeliness to Recommend

9 /10

What differentiates Blink from other similar products?

While Blink is a great tool for employee communication, it also comes with amazing business collaboration features

What is your favorite aspect of this product?

Blink is affordable and seamless to use It makes employee communication seamless Comes with business instant messaging features

What do you dislike most about this product?

There has been no worries with Blink

What recommendations would you give to someone considering this product?

For seamless communication, Blink is the real deal and I recommend it to other businesses

Pros

Continually Improving Product
Performance Enhancing
Unique Features
Effective Service

Shabad L.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Blink from other similar products?

It's unique and allows getting information which I wouldn't have access to otherwise

What is your favorite aspect of this product?

It's unique and allows getting information which I wouldn't have access to otherwise

What do you dislike most about this product?

Pricing and the need to always enter a company name when you sign in

What recommendations would you give to someone considering this product?

Great place to get in depth information about the company your are working for or looking to work for before joining or planning to switch

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Wastes Time

Blink

What is Blink?

Company Details

Need Assistance?

Blink Ratings

86 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Blink?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Surveys and Polling Ability to survey employees and gather feedback.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Instant Messaging Real-time, text-based communication between two or more people

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Intranet Private network that allows collaboration and storage of sensitive documents.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Blink Reviews

Julia S.

Blink is easy to use tool.

Likeliness to Recommend

Pros

Samoruni G.

Effective Communication With Blink

Likeliness to Recommend

Pros

Shabad L.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Emergency Notification

Rewards Recognition

Surveys and Polling

Employee Directory

Instant Messaging

Mobile

Newsletter Creation

Intranet

Pulse Surveys

News Feeds, Alerts & Notifications

Application Integration

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Quality of Features

Breadth of Features

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Data Integration