Bloomreach Composable Personalization Cloud
What is Bloomreach Composable Personalization Cloud?
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bloomreach Composable Personalization Cloud?
Pros
- Respectful
- Reliable
- Caring
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Workflow Management
Multi Channel Support
Translation Facilitation
E-Commerce Integration
Standard Templates
Content Repository
Social Media Integration
Content Security
Web Publishing Capabilities
Analytics and Reporting
Management Interface
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Asset Manager
Performance overview
Customer Details
Automated email flow
Bloomreach Clarity | The Future of Commerce Is Here
Bloomreach Composable Personalization Cloud Reviews
Adam H.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Aug 2023
Very user friendly interface
Likeliness to Recommend
What differentiates Bloomreach Composable Personalization Cloud from other similar products?
The product is much more user friendly in a way that requires no use of html, sql or any advanced technical knowledge.
What is your favorite aspect of this product?
The scenario builder is the best we’ve used of any competitor. Straight forward and easy to use it allows us to build complex journeys to best match our needs.
What do you dislike most about this product?
The analytics and reporting of the product is not as advanced as other systems we’ve used.
What recommendations would you give to someone considering this product?
Enrol in the Bloomreach academy to gain a better understanding of how it works
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Naveen S.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Fast And Flexible Product
Likeliness to Recommend
What differentiates Bloomreach Composable Personalization Cloud from other similar products?
Bloomreach integrates customer data seamlessly for targeted communications across various channels. The platform, with its slight learning curve, is supported by a dedicated Customer Success Manager and an online support team. Robust reporting eliminates data export needs, allowing easy creation of insightful tables, graphs, and charts. In my brief experience, Bloomreach has proven exceptionally effective.
What is your favorite aspect of this product?
It's a very visual platform which makes it easy to build CRM flows, recommendations, and emails. The customer support are super helpful and fast to respond.
What do you dislike most about this product?
It does takes time to get used to and sometimes the team is unsure if it was set up according to what we wanted, unless i reach out to bloomreach support.
What recommendations would you give to someone considering this product?
What I like most about Bloomreach is the user-friendliness and the quick support available if you're unsure about something.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jawahar A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Dec 2023
AI-driven customization and enhanced exploration
Likeliness to Recommend
What differentiates Bloomreach Composable Personalization Cloud from other similar products?
Bloomreach stands out for two key reasons: its AI-powered personalization that uses predictive machine learning models and its patented SearchandisingTM technology that improves relevancy. These innovations work together to provide intelligent experiences and optimize product discoverability at scale.
What is your favorite aspect of this product?
Bloomreach's core strengths for engineers include its ability to unify data across channels, create rich customer profiles, and track engagement through custom events tied to touchpoints. These functionalities provide the behavioral insights needed to continually refine experiences based on how segments respond.
What do you dislike most about this product?
Optimizing campaigns involves testing content iterations. Bloomreach's workflow poses challenges by not enabling simple resaving and reapplication of templates, which introduces engineering inefficiency and slows personalization efforts.
What recommendations would you give to someone considering this product?
For ecommerce brands focused on building loyalty through relevant, personalized journeys backed by machine learning, Bloomreach can be a valuable tool. Combine leading personalization and merchandising capabilities with flexible customization options to drive differentiated consumer experiences based on predictive insights. Consider adding this solution to your list of options.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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