Bloomreach Engagement Logo
Bloomreach Engagement Logo
Bloomreach Inc

Bloomreach Engagement

Composite Score
8.1 /10
CX Score
8.4 /10
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Category
Bloomreach Engagement
8.1 /10

What is Bloomreach Engagement?

Bloomreach Engagement is a real-time platform with intelligent marketing automation. It offers the tools essential for reaching top customers with hyper-personalized experiences, helping businesses to drive engagement, conversion, and loyalty. As a single platform that combines the power of a customer data platform, an email service provider, artificial intelligence, marketing automation, and web personalization, Bloomreach Engagement empowers users to create highly targeted and personalized campaigns that drive revenue.

Company Details

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Awards & Recognition

Bloomreach Engagement won the following awards in the Marketing Automation - B2C category

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Bloomreach Engagement Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bloomreach Engagement.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bloomreach Engagement?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Email Marketing Automation

93

Marketing Master Data Management

91

Customer Journey Modelling

89

Marketing Analytics

88

SMS Marketing

87

Marketing Asset Management

86

Social Media Marketing Management

85

Marketing Project Management

84

Mobile Marketing Management

81

Vendor Capability Ratings

Average 85

Ease of IT Administration

89

Breadth of Features

87

Availability and Quality of Training

86

Business Value Created

86

Ease of Data Integration

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

84

Vendor Support

84

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

82

Bloomreach Engagement Reviews

Supriya S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2022

Powerful CDP and solution to all business needs

Likeliness to Recommend

9 /10

What differentiates Bloomreach Engagement from other similar products?

Bloomreach is quite intuitive and the best part is they are constantly evolving and growing- both in terms of clients and features

What is your favorite aspect of this product?

Seamless integration with other APIs and tools

What do you dislike most about this product?

Don't think there is any drawback

What recommendations would you give to someone considering this product?

just go-for-it if you aim to optimise your marketing and business results

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Christina V.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Powerful and interactive layout

Likeliness to Recommend

9 /10

What differentiates Bloomreach Engagement from other similar products?

Includes all the essential characteristics and a clever blend of customization and efficient components that we require to offer personalized and coherent product and content experiences across all sites.

What is your favorite aspect of this product?

The digital experience components assist us in in designing, measuring, and continually improving the customer experience. Offers a really simple UI to easily to provide a fantastic digital experience.

What do you dislike most about this product?

It would be beneficial if they offered debugging console for programs that cause performance deterioration.

What recommendations would you give to someone considering this product?

With its AI-assisted personalization and optimization solutions you can do custom branding and create a strong brand image.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Apr 2022

All around a terrific product, slightly pricey.

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Caring

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