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Brainshark Logo
Bigtincan

Brainshark

Composite Score
7.1 /10
CX Score
7.3 /10
Category
Brainshark
7.1 /10

What is Brainshark?

Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

Company Details


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Awards & Recognition

Brainshark won the following awards in the Sales Coaching category

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Brainshark Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brainshark.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

9
Since last award

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brainshark?

0% Negative
11% Neutral
89% Positive

Pros

  • Trustworthy
  • Altruistic
  • Client's Interest First
  • Friendly Negotiation

Feature Ratings

Average 79

Custom Scorecard Templates

84

Video Practice

83

Coaching Notes

82

Dashboards, Analytics and Reporting

81

Gamification

80

Application Integration

78

Coaching Records

78

Collaboration

77

AI Simulation Training

75

Call Ingestion

75

LMS Integration

74

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

83

Availability and Quality of Training

82

Ease of IT Administration

80

Quality of Features

79

Ease of Implementation

79

Business Value Created

78

Vendor Support

78

Ease of Customization

76

Breadth of Features

74

Product Strategy and Rate of Improvement

72

Ease of Data Integration

72

Brainshark Reviews

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2025

Good but need improviments

Likeliness to Recommend

6 /10

Pros

  • Trustworthy
  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2025

Strong capabilities in Sales enablement

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Efficient Service
  • Saves Time
  • Altruistic

Rob G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Reasonable value for price consideration

Likeliness to Recommend

2 /10

What differentiates Brainshark from other similar products?

Ease of use, adoption and implementation simplified

What is your favorite aspect of this product?

Knowledge of user applications

What do you dislike most about this product?

Customization not as user friendly

What recommendations would you give to someone considering this product?

Price to value is reasonable

Pros

  • Saves Time
  • Altruistic
  • Helps Innovate
  • Continually Improving Product

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