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Brainshark Logo
Bigtincan

Brainshark

Composite Score
7.1 /10
CX Score
7.3 /10
Category
Brainshark
7.1 /10

What is Brainshark?

Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

Company Details


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Awards & Recognition

Brainshark won the following awards in the Sales Coaching category

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Brainshark Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brainshark.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

9
Since last award

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brainshark?

0% Negative
11% Neutral
89% Positive

Pros

  • Trustworthy
  • Altruistic
  • Client's Interest First
  • Friendly Negotiation

Feature Ratings

Average 79

Custom Scorecard Templates

84

Video Practice

83

Coaching Notes

82

Dashboards, Analytics and Reporting

81

Gamification

80

Application Integration

78

Coaching Records

78

Collaboration

77

AI Simulation Training

75

Call Ingestion

75

LMS Integration

74

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

83

Availability and Quality of Training

82

Ease of IT Administration

80

Quality of Features

79

Ease of Implementation

79

Business Value Created

78

Vendor Support

78

Ease of Customization

76

Breadth of Features

74

Product Strategy and Rate of Improvement

72

Ease of Data Integration

72

Brainshark Reviews

Tom G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Awesome Authoring Product

Likeliness to Recommend

8 /10

What differentiates Brainshark from other similar products?

Incredible ease of use and integration with sfdc

What is your favorite aspect of this product?

Authoring of content

What do you dislike most about this product?

The UI is somewhat dated.

What recommendations would you give to someone considering this product?

Make sure that senior leadership is involved in the evaluation

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Ariel S.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

solid, dependable product, helped with training

Likeliness to Recommend

7 /10

What differentiates Brainshark from other similar products?

very user friendly and intuitive

What is your favorite aspect of this product?

being able to coach from a distance and watch sales reps video role play as part of their training

What do you dislike most about this product?

nothing comes to mind

What recommendations would you give to someone considering this product?

it has helped our company streamline our training program

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Joshua w.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use , has a Broad range of training types,

Likeliness to Recommend

9 /10

What differentiates Brainshark from other similar products?

The GUI and training type offerings

What is your favorite aspect of this product?

The broad range of training type you can create

What do you dislike most about this product?

Dashboard notifications

What recommendations would you give to someone considering this product?

Its on eof the better companies on the market

Pros

  • Performance Enhancing
  • Unique Features
  • Saves Time
  • Altruistic

Cons

  • Inhibits Innovation
  • Less Reliable

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