
What is Brainshark?
Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
78 Likeliness to Recommend
9
Since last award
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brainshark?
Pros
- Trustworthy
- Altruistic
- Client's Interest First
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Custom Scorecard Templates
Video Practice
Coaching Notes
Dashboards, Analytics and Reporting
Gamification
Application Integration
Coaching Records
Collaboration
AI Simulation Training
Call Ingestion
LMS Integration
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Ease of Implementation
Business Value Created
Vendor Support
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Brainshark Reviews

Casey R.
- Role: Operations
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Feb 2025
Great for Training and Implementation
Likeliness to Recommend
What differentiates Brainshark from other similar products?
Its allows for coaching anywhere and provides assistance with AI so that teams can easily communicate together.
What is your favorite aspect of this product?
I like that AI is integrated with the product. It improves the training experience. It's also very user friendly on both the website and the mobile app. This makes learning and engaging better.
What do you dislike most about this product?
It can be a little higher on cost but you're paying for the great service it provides. I would still pick this over any competitors.
What recommendations would you give to someone considering this product?
If you have a large team and want to have a great training platform for new hires and continuing education this is a great tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Shaun H.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Sales Coaching with Brainshark!
Likeliness to Recommend
What differentiates Brainshark from other similar products?
Brainshark's video coaching is top-notch. Managers and leaders can record their teams and provide feedback on their video submissions. The feedback loop is why Brainshark stands above other tools.
What is your favorite aspect of this product?
I feel sales reps are more likely to stay engaged when they can see themselves on video, and receive personalized guidance. Brainshark's video feedback loop is my favorite aspect since it helps us accomplish exactly this.
What do you dislike most about this product?
The tool can initially be complex to setup and navigate. You need to be prepared to train your end users, and dedicate the first couple months to ongoing enablement until their self sufficient.
What recommendations would you give to someone considering this product?
Reach out to them to determine if this is the best tool for your organization. There are plenty of similar tools out there. While I think Brainshark is the best, you may find another tool meets your use cases better.
Pros
- Fair
- Transparent
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2022
Excellent Solution.
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
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