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Brevo Logo Award Winner Product Badge
Brevo

Brevo

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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Category
Brevo
9.0 /10

What is Brevo?

Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.

Company Details

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Awards & Recognition

Brevo won the following awards in the Email Marketing category

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Brevo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brevo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

93 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
94%
Conflict Resolution:
95%
Strategy & Innovation:
93%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brevo?

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1% Negative
4% Neutral
95% Positive

Pros

  • Respectful
  • Trustworthy
  • Transparent
  • Includes Product Enhancements

Feature Ratings

Average 86

Email Delivery

91

Sales Intelligence & Conversion Rates

87

Contact Database

87

Campaign Management

87

Segmentation

87

Basic Reporting and Analytics

86

SPAM Compliance

86

Text Messaging

85

Content Authoring

84

Mobile Optimized

84

Email Templates

84

Vendor Capability Ratings

Average 84

Business Value Created

88

Availability and Quality of Training

85

Ease of IT Administration

85

Ease of Implementation

85

Usability and Intuitiveness

85

Breadth of Features

85

Quality of Features

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

83

Vendor Support

82

Ease of Customization

81

Brevo Reviews

Anthony H.

  • Role: Industry Specific Role
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Latest Email Marketing Platform

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

Sendinblue is the emerging hub for transacting the bundle of mails and SMS. It offers basic CRM compatibility. Additionally, this innovative software supports the integration of an impactful automation range. The Sendinblue also supports the template customization options that are rare in the marketing tools.

What is your favorite aspect of this product?

Sendinblue has enabled the customers to enjoy the free services in the cost-free version. This software has evolved features like an enhanced template, prolonged automation, and integral CRM properties. Thus, this tool is good enough to support small enterprises.

What do you dislike most about this product?

The email marketing platforms should support the user-friendly interface that will help in initiating the setup. But, the Sendinblue is a bit risky in this concern and the initial setup can be a bit tiring. Thus, this software enables a limited number of email transactions, which is a very down point of this tool.

What recommendations would you give to someone considering this product?

Sendinblue has been constantly improving its features over the years. They have built up a good position in the market. So, I would surely recommend this software to all of us. So, use this platform and enjoy the multiple intuitive templates, CRM attributes, and a bunch of transactional emails. You will like the easy-to-use features that provide brilliant performance.

Pros

  • Effective Service
  • Reliable
  • Enables Productivity
  • Trustworthy

Alecsandra V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A fairly good email marketing tool

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

I appreciate how simple it is to write an email using their email editor and then reproduce our theme for subsequent email marketing. It saves me so much time which makes composing & sending emails. I particularly appreciate the extensive set of capabilities available through the dashboard. We may personalize our interface by removing any item that we don't wish to utilize.

What is your favorite aspect of this product?

Sendinblue had enabled me to interact with my digital world in a simple and straightforward way. Since adopting Sendinblue, I have witnessed a significant increase in list involvement. Because of the Sendinblue statistics, I do have a better understanding of the influence of my emails upon my network.

What do you dislike most about this product?

List categorization in SendInBlue was a difficult concept for me to grasp. It cost me quite some time to browse through the lessons and materials they supplied to locate the solution I wanted.

What recommendations would you give to someone considering this product?

If Sendinblue is your preferred email marketing platform, go with it! Sendinblue offers a good interface which is an ideal alternative for assisting you in saving time with mailing lists.

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Respectful

Leon K.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Excellent planner to handle the commercial program

Likeliness to Recommend

8 /10

What differentiates Brevo from other similar products?

A secure platform where people can pass on through email and messages. It’s great storage for the cloud to protect the information and help to share the information when asked. Thus, our search ends here with this best quality application that’s not only serving us with good managing abilities but provides many ways of communication.

What is your favorite aspect of this product?

If there is something special and unique in software then Sendinblue is that character. Whole business can be commanded by this powerful application.

What do you dislike most about this product?

An application with some unexceptional features to allocate the product ranking. Networking matters a great deal for its proper working otherwise no one puts up a touch on this application in its characteristics.

What recommendations would you give to someone considering this product?

Our all-time favorite and functional application to serve all big and small ventures. Everything is easily accessible and it turns out big cloud storage to pull through all files and data. This software can pull through unlimited contacts due to its heavy memory and emails are the best means to communicate with customers and companies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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