

In Partnership With SelectHub
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What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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In Partnership With SelectHub
Brevo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Brevo.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
93 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Respectful
- Trustworthy
- Transparent
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Sales Intelligence & Conversion Rates
Contact Database
Campaign Management
Segmentation
Basic Reporting and Analytics
SPAM Compliance
Text Messaging
Content Authoring
Mobile Optimized
Email Templates
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of Customization
Also Featured in...
Brevo Reviews

Anthony H.
- Role: Industry Specific Role
- Industry: Electronics
- Involvement: End User of Application
Submitted Mar 2022
Latest Email Marketing Platform
Likeliness to Recommend
What differentiates Brevo from other similar products?
Sendinblue is the emerging hub for transacting the bundle of mails and SMS. It offers basic CRM compatibility. Additionally, this innovative software supports the integration of an impactful automation range. The Sendinblue also supports the template customization options that are rare in the marketing tools.
What is your favorite aspect of this product?
Sendinblue has enabled the customers to enjoy the free services in the cost-free version. This software has evolved features like an enhanced template, prolonged automation, and integral CRM properties. Thus, this tool is good enough to support small enterprises.
What do you dislike most about this product?
The email marketing platforms should support the user-friendly interface that will help in initiating the setup. But, the Sendinblue is a bit risky in this concern and the initial setup can be a bit tiring. Thus, this software enables a limited number of email transactions, which is a very down point of this tool.
What recommendations would you give to someone considering this product?
Sendinblue has been constantly improving its features over the years. They have built up a good position in the market. So, I would surely recommend this software to all of us. So, use this platform and enjoy the multiple intuitive templates, CRM attributes, and a bunch of transactional emails. You will like the easy-to-use features that provide brilliant performance.
Pros
- Effective Service
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Alecsandra V.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
A fairly good email marketing tool
Likeliness to Recommend
What differentiates Brevo from other similar products?
I appreciate how simple it is to write an email using their email editor and then reproduce our theme for subsequent email marketing. It saves me so much time which makes composing & sending emails. I particularly appreciate the extensive set of capabilities available through the dashboard. We may personalize our interface by removing any item that we don't wish to utilize.
What is your favorite aspect of this product?
Sendinblue had enabled me to interact with my digital world in a simple and straightforward way. Since adopting Sendinblue, I have witnessed a significant increase in list involvement. Because of the Sendinblue statistics, I do have a better understanding of the influence of my emails upon my network.
What do you dislike most about this product?
List categorization in SendInBlue was a difficult concept for me to grasp. It cost me quite some time to browse through the lessons and materials they supplied to locate the solution I wanted.
What recommendations would you give to someone considering this product?
If Sendinblue is your preferred email marketing platform, go with it! Sendinblue offers a good interface which is an ideal alternative for assisting you in saving time with mailing lists.
Pros
- Performance Enhancing
- Trustworthy
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
Leon K.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Mar 2022
Excellent planner to handle the commercial program
Likeliness to Recommend
What differentiates Brevo from other similar products?
A secure platform where people can pass on through email and messages. It’s great storage for the cloud to protect the information and help to share the information when asked. Thus, our search ends here with this best quality application that’s not only serving us with good managing abilities but provides many ways of communication.
What is your favorite aspect of this product?
If there is something special and unique in software then Sendinblue is that character. Whole business can be commanded by this powerful application.
What do you dislike most about this product?
An application with some unexceptional features to allocate the product ranking. Networking matters a great deal for its proper working otherwise no one puts up a touch on this application in its characteristics.
What recommendations would you give to someone considering this product?
Our all-time favorite and functional application to serve all big and small ventures. Everything is easily accessible and it turns out big cloud storage to pull through all files and data. This software can pull through unlimited contacts due to its heavy memory and emails are the best means to communicate with customers and companies.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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