What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
2
Since last award
99 Plan to Renew
1
Since last award
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Enables Productivity
- Trustworthy
- Generous Negotitation
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scheduled Messaging
Loyalty Promotions Management
Marketing Analytics
Social Media Marketing Management
Communication Archive
Mobile Marketing Management
Opt-in
Text Messaging
Application Integration
Mobile Payments
Surveys Feedback
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
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Brevo Reviews
Sumit S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Great tool for marketing automation
Likeliness to Recommend
What differentiates Brevo from other similar products?
Sendinblue pricing and feature are good for startup companies. It helps users to automate their marketing work. One can directly link their domain with the Sendinblue IP. so, that you can secure your IP and domain from IP blacklist. You can use their SMTP service for your website transaction email. which is included in the package you choose.
What is your favorite aspect of this product?
IP whitelist and Email marketing automation which has a template option. where I can upload or select from an existing template and create an automation for my email marketing. It also has feature to connect with social media platforms.
What do you dislike most about this product?
Support is not good with resolution sometime. Meanwhile, the product is good. It takes so much time to get in touch with the support agent. and Get the resolution.
What recommendations would you give to someone considering this product?
It is one of the best marketing automation tools. For all your marketing-related issues.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Prashant S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2022
Cost Effective - Tech Integrations- Higher Returns
Likeliness to Recommend
What differentiates Brevo from other similar products?
Main difference is Price is very competitive as compare to other providers. Most of the advances and important features are available in sendinblue. I have used and purchased it for 3 different brands and got highly return on basis of my data, because of the mail delivery pattern/ process is well defined. Customer support team is also good to reply within time and always available for premium users.
What is your favorite aspect of this product?
faourite aspect is delivering of emails in right email ratio is very high. In case if there is wrong/fake emails in system then sendblue will stop/pause the campaign and report to campaign manager.
What do you dislike most about this product?
the support option is only available for the people who took premium plan can only avail customer support.
What recommendations would you give to someone considering this product?
if you looking for cost effective solution with current updated and important features on transactional email, automation on lead submission, marketing campaigns - sendinblue is good option to go foward.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Nitish K.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Aug 2022
One of the most powerful Email/SMS marketing tool
Likeliness to Recommend
What differentiates Brevo from other similar products?
It enables marketers like us to create comprehensive marketing journeys and let us track users' behaviour - e.g., how they are interacting with our campaigns, what tweaks will improve the click/open rate and potentially purchases. Also, Sendinblue offers free trial which is very helpful for nascent companies. Their UX & dashboard is also very intuitive and visually appealing while it's also straightforward to find out specific things which you are looking for.
What is your favorite aspect of this product?
Simple & easy-to-understand UI/UX and clean dashboard
What do you dislike most about this product?
One needs to buy an add-on to use A/B testing.
What recommendations would you give to someone considering this product?
It's a great marketing tool for someone who does not want to spend a fortune while still being abel to use a powerful marketing tool to analyse and act upon their customers' behaviour.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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