What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
2
Since last award
99 Plan to Renew
1
Since last award
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Enables Productivity
- Trustworthy
- Generous Negotitation
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scheduled Messaging
Loyalty Promotions Management
Marketing Analytics
Social Media Marketing Management
Communication Archive
Mobile Marketing Management
Opt-in
Text Messaging
Application Integration
Mobile Payments
Surveys Feedback
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
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Brevo Reviews
Alice D.
- Role: C-Level
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Jul 2022
Sendinblue Cheap and easy to use tool
Likeliness to Recommend
What differentiates Brevo from other similar products?
Sendinblue has good prices and its Premium plan offers many features that others do not have and this helps to complement the lack of marketing of our company.
What is your favorite aspect of this product?
Campaign creation, template customization, and email list scheduling are all a breeze. To put it simply, it's quite convenient and simple to accomplish. In addition, I can prearrange e-mails for transactional and automated purposes. As a second plus, it may be had for a little outlay of cash and put to good use immediately.
What do you dislike most about this product?
There is nothing negative to say about the platform, as it provides exactly what it promises to provide. From a purely subjective standpoint, I would like to see some improvements made to the user interface in the reporting section.
What recommendations would you give to someone considering this product?
This is fantastic time-saving software since it allows you to reuse email templates. Strongly suggested!
Pros
- Continually Improving Product
- Trustworthy
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Dorota S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
"Effective marketing tool"
Likeliness to Recommend
What differentiates Brevo from other similar products?
It is well priced, easy to use and has many features.
What is your favorite aspect of this product?
There are several advantages to this email marketing platform, such as its ability to be readily integrated with any other service and its ability to acquire prospective customers' email addresses using an online form. Using this tool, you may create an email marketing campaign in a matter of minutes.
What do you dislike most about this product?
To now, I have found nothing to be dislikable about this platform; it is a low-cost email marketing tool that anybody can use, and it allows users to generate and send emails rapidly.
What recommendations would you give to someone considering this product?
I suggest trying this tool's trial version and then upgrading to subscription plans for additional features if you run into any email marketing troubles.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Saves Time
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