Brevo Logo Award Winner Product Badge
Brevo Logo Award Winner Product Badge
Brevo

Brevo

Composite Score
9.0 /10
CX Score
9.3 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Brevo
9.0 /10

What is Brevo?

Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Brevo won the following awards in the Marketing Automation - B2B category

Filter By

Brevo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brevo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

99 Plan to Renew

92 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brevo?

0% Negative
1% Neutral
99% Positive

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Client Friendly Policies

Feature Ratings

Average 85

Email Marketing Automation

92

Recommended Best Action

90

Mobile Marketing Management

85

Marketing Project Management

85

Customer Journey Modelling

85

Opportunity Pipeline Tracking

83

Marketing Analytics

83

Social Media Marketing Management

82

Marketing Asset Management

82

Conversion Propensity Modeling

79

Vendor Capability Ratings

Average 83

Business Value Created

89

Ease of Implementation

87

Usability and Intuitiveness

85

Ease of Data Integration

84

Vendor Support

83

Ease of Customization

83

Ease of IT Administration

82

Breadth of Features

82

Quality of Features

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Brevo Reviews

Betania M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Take control of your business

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

Boost your business with an all-in-one marketing and sales solution. It includes everything you need to grow, convert and sell. Communicate and grow with a single platform that offers email, SMS, chat, landing pages, ads and more. Focus on the important things and put the rest on autopilot with marketing automation.

What is your favorite aspect of this product?

Whatever your goal, we'll be there with support and resources available, 24 hours a day. Communicate more directly with customers to receive urgent messages or timely offers. You'll be able to connect immediately with your prospects and customers when they have a question while browsing your site.

What do you dislike most about this product?

The support team is not fully responsive to issues, with the email signup not working on mobile. User can't open a link to a contact from search results in a new tab because it's a JavaScript button, not a link.

What recommendations would you give to someone considering this product?

Save time and increase performance by automating your segmentation and marketing messages. Improve the design, interaction and deliverability of your transactional messages. Create a more focused visitor experience with dedicated pages for each of your campaigns. It's a small team, so always look for ways to simplify our daily work and save time. Obviously, having our contact lists, SMS and email in one platform is a big help.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Daniel Ernesto R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

We keep in regular contact with our users

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

Sendinblue is a cloud-based marketing communication software that performs tasks related to the governance of marketing automation, email campaigns, transactional emails and SMS messages. It is crafted to be an all-in-one tool for all digital marketing needs.

What is your favorite aspect of this product?

I use Sendinblue's transactional email service to meet my clients' needs and add a professional touch to my services. Sendinblue is great for small businesses getting started with email marketing. It's easy to set up, the plans are flexible and there is plenty of room to instill your craft within the functionality.

What do you dislike most about this product?

Images and text do not line up, not in all sections, but in 2 sections of the 5 sections. Also, the Read Full Article text on the button does not display acceptably. Again, not a professional stance for us that we are not happy with.

What recommendations would you give to someone considering this product?

The strengths lie within the multiple facets of marketing and pricing. The brilliant approach of paying per text message sent on a monthly plan is excellent. Other platforms wanted a monthly fee that would have cost me much more. They have other services that I would love to try soon, such as Facebook ad campaigns. Delighted to be working with them and hope this record continues. All the best to everyone.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Alberto L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Our marketing advertising business with Sendinblue

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

Its working system is excellent, it provides us with the right tools to send our advertisements in a timely manner, it is a perfect software for any company or society.

What is your favorite aspect of this product?

The marketing is autonomous, with effective tools to send advertising, promotions, shipments, it is also easy to use, with good interface, practical, easy to configure, it facilitates the work in business, their prices are easy to acquire, their prices are reasonable for any business or company.

What do you dislike most about this product?

At the moment of using it when we open it to enter the advertisements and tasks it opens new tabs, it does not allow to like the events, another difficulty is to find a tutorial to understand more about this software, in addition it lacks that they personalize better its interface so that it is more attractive for the user that manages it. We have another problem with our newsletter previews in Outlook. The image and text are misaligned, not in all sections, but in 2 of the 5 sections. Also, the text on the read full text button was not displaying correctly. Again, not a professional look that we are not happy with.

What recommendations would you give to someone considering this product?

Coordinate with its creators a way to improve its interface to make it easier and more complete in its functionality, lower the economic issues to acquire this program or software, but having all these cons it is still one of the best in the market. We use Sendinblue only to notify our followers about new events. We do it once or twice a month to avoid saturation. Sendinblue provided what we needed and we got an excellent response from the newsletter. It is easy to use and provides all the necessary information about the results in a very clear way.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

Most Popular Brevo Comparisons