

In Partnership With SelectHub

What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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In Partnership With SelectHub
Brevo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Brevo.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
99 Plan to Renew
93 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Reliable
- Trustworthy
- Client Friendly Policies
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Recommended Best Action
Marketing Project Management
Marketing Analytics
Mobile Marketing Management
Customer Journey Modelling
Opportunity Pipeline Tracking
Social Media Marketing Management
Marketing Asset Management
Conversion Propensity Modeling
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Vendor Support
Ease of Customization
Breadth of Features
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Also Featured in...
Brevo Reviews

Alberto L.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Our marketing advertising business with Sendinblue
Likeliness to Recommend
What differentiates Brevo from other similar products?
Its working system is excellent, it provides us with the right tools to send our advertisements in a timely manner, it is a perfect software for any company or society.
What is your favorite aspect of this product?
The marketing is autonomous, with effective tools to send advertising, promotions, shipments, it is also easy to use, with good interface, practical, easy to configure, it facilitates the work in business, their prices are easy to acquire, their prices are reasonable for any business or company.
What do you dislike most about this product?
At the moment of using it when we open it to enter the advertisements and tasks it opens new tabs, it does not allow to like the events, another difficulty is to find a tutorial to understand more about this software, in addition it lacks that they personalize better its interface so that it is more attractive for the user that manages it. We have another problem with our newsletter previews in Outlook. The image and text are misaligned, not in all sections, but in 2 of the 5 sections. Also, the text on the read full text button was not displaying correctly. Again, not a professional look that we are not happy with.
What recommendations would you give to someone considering this product?
Coordinate with its creators a way to improve its interface to make it easier and more complete in its functionality, lower the economic issues to acquire this program or software, but having all these cons it is still one of the best in the market. We use Sendinblue only to notify our followers about new events. We do it once or twice a month to avoid saturation. Sendinblue provided what we needed and we got an excellent response from the newsletter. It is easy to use and provides all the necessary information about the results in a very clear way.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.

Gregory D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2022
Great software with easy onboarding
Likeliness to Recommend
What differentiates Brevo from other similar products?
In this era of data privacy concerns and GDPR, we really wanted to choose a software made in EU and hosted in EU. The fact that Sendinblue is a French company helped set it apart from the other big names on the market.
What is your favorite aspect of this product?
The ease of integration with WPForms together with the free plan allowing us to easily and cheaply test and onboard the product, are two factors that really sold the product for us.
What do you dislike most about this product?
The advanced options such as marketing automation and customer journey mapping look quite daunting due to their inherent complexity.
What recommendations would you give to someone considering this product?
Start with the Free plan and test the features to make sure they fit your needs.
Pros
- Caring
- Client Friendly Policies
- Acts with Integrity
- Helps Innovate
Please tell us why you think this review should be flagged.

Zoey E.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Best All-In-One Tool
Likeliness to Recommend
What differentiates Brevo from other similar products?
I was seeking a system that would allow me to call a variety of firms to create prospects without committing excessive time. My strategy was not the traditional mass mailing technique, and Sendindblue's CRM application perfectly handled my business funnel. It's quite simple to install and manage, with excellent and prompt service. Trying to get in touch with and keeping track of firms keen on evaluating ideas is a critical effort. Any "campaign" in that respect must be extremely seamless and well-organized. Sendinblue allows you to quickly adjust multiple variables and modify the system for a variety of purposes.
What is your favorite aspect of this product?
Sendinblue is among the most effective and widely used marketing solutions. Sendinblue appealed to me because of its simple UI and ease of campaign management. Because there is no contact restriction, any number of subscribers can be registered to the address book. We need to pay more for additional contact lists on other sites, but never on Sendinblue. Utilizing Sendinblue to manage subscribers and marketing strategies simplifies everything. Yet, we seldom send marketing messages to our customers, and we configure automation to deliver a monthly report. Sendinblue is a full multifunctional solution for effortlessly speeding up your company.
What do you dislike most about this product?
All in Sendinblue is fantastic, however, the A/B testing feature is unavailable in the Lite plan; we must buy it as an add-on or a more costly plan. Some software alternatives, such as MailerLite, are A/B testing solutions. Just a little additional information about the tool and the initial dialogue box that appears after you attempt to register your first promotion and the program has to validate the campaign rationale to execute all. Switching to the next page rather may be simple if the help procedure was more participatory on the existing campaign website.
What recommendations would you give to someone considering this product?
Sendinblue is the greatest email campaign solution for storing an infinite number of customers. Sendinblue is a good option if you are new to email advertising and have a subscriber list. I suggest it to any businesses and marketing people looking to expand their consumer base.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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