

What is BrightEdge?
BrightEdge makes SEO and Content Performance Management easy and measurable with AI-powered solutions to help you discover the true search demand of visitors, and create engaging content that will convert prospects into paying customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
89 Plan to Renew
70 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BrightEdge?
Pros
- Respectful
- Efficient Service
- Acts with Integrity
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Keyword Research
Rank Tracking
Competition Analysis
Alerts
Content Optimization
Analytics and Reporting
On-Page Tracker/Optimization
Auditing
Local SEO
Backlink Tools
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Business Value Created
Ease of Customization
Usability and Intuitiveness
BrightEdge Reviews
Dara W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Great fast responding customer support team
Likeliness to Recommend
What differentiates BrightEdge from other similar products?
Great fast responding support team
What is your favorite aspect of this product?
Variety of features. Remembering this is an online tool, there are a variety of features to make a decision regarding making SEO changes on a page or keywords from what BrightEdge suggests.
What do you dislike most about this product?
There was a glitch a few weeks ago where Google Business posts that were showing as published on BrightEdge were indeed no published and our team had to scramble to manually post Google posts for clients. The glitch has been fixed.
What recommendations would you give to someone considering this product?
Remember to use all of the features and not just one. For example, when deciding on on site page recommendations, do not just juse Search IQ, but other features such as Quick Answers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mark R.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2023
The capabilities to site audit seem endless
Likeliness to Recommend
What differentiates BrightEdge from other similar products?
Detailed scraping of metadata from every single page of a website
What is your favorite aspect of this product?
Even with ridiculously bloated sites it gives me a visual almost instantly
What do you dislike most about this product?
I feel the top tabbing could be handled a little differently
What recommendations would you give to someone considering this product?
Perfect if you need a quick glance at the structure, load times of a site and its architecture
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Nicolette H.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2023
Easy to use, with tons of features
Likeliness to Recommend
What differentiates BrightEdge from other similar products?
Our Customer Representative that gives us insights, and has meetings with us every two weeks is so important. He is basically an extra member of our team.
What is your favorite aspect of this product?
The data cube, our customer rep, and reporting.
What do you dislike most about this product?
Too many features to use that we can't with our short staff.
What recommendations would you give to someone considering this product?
Think about how many people on your marketing team, but remember that the customer service rep is like an extra employee.
Pros
- Enables Productivity
- Respectful
- Client's Interest First
- Helps Innovate
Please tell us why you think this review should be flagged.
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