Brightidea

Brightidea Idea Box

Composite Score

8.0 /10

CX Score

8.1 /10

24 Reviews Write a Review

Claim Software

What is Brightidea Idea Box?

Brightidea’s turn-key Idea Box is ready to go from day one. The streamlined interface makes participation easy and the mobile app facilitates collaboration anywhere at any time. ROI and business impact are easily tracked through a robust analytics engine that leads to informed insight. With an always-on digital suggestion box for collecting ideas, your workforce is empowered to submit ideas when and where it is convenient for them, at their desks or on the go.

Company Details

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Brightidea Idea Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brightidea Idea Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brightidea Idea Box?

0% Negative

6% Neutral

94% Positive

Pros

Helps Innovate
Reliable
Effective Service
Caring

Feature Ratings

Average 83

Idea Capture

Idea Funnel

Customizable Branding

Idea Segmentation

Idea Scoring / Evaluation

Data Export and Import

Role-Based Access

Advanced Search and Filtering

Application Integration

Dashboards, Analytics and Reporting

Idea Approval Workflow

Vendor Capability Ratings

Average 81

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Ease of Customization

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Brightidea Idea Box Reviews

Nina F.

Role: Consultant
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Intuitive, customizable, great value.

Likeliness to Recommend

10 /10

What differentiates Brightidea Idea Box from other similar products?

Remarkably easy to deploy, customize, train users and put it to work.

What is your favorite aspect of this product?

User customizability, at multiple levels.

What do you dislike most about this product?

I don't recall any negatives.

What recommendations would you give to someone considering this product?

Be careful: once you try it, you'll be hooked.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2022

Fantastic product!

Likeliness to Recommend

7 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Helps Innovate

Wunmi F.

Role: Industry Specific Role
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2022

Good value for your money!

Likeliness to Recommend

8 /10

What differentiates Brightidea Idea Box from other similar products?

The value and quality of the product for the cost.

What is your favorite aspect of this product?

Ability to use is more than it’s intended purpose.

What do you dislike most about this product?

Designing pages can be frustrating and not intuitive. I have to make changes to HTML over and over.

What recommendations would you give to someone considering this product?

Work closely with your customer success manager.

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Brightidea Idea Box

What is Brightidea Idea Box?

Company Details

Need Assistance?

Awards & Recognition

Brightidea Idea Box Ratings

90 Likeliness to Recommend

97 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Brightidea Idea Box?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Idea Capture Ability to collect details such as names, description, attachments, videos etc. from users to give context on ideas.

Idea Funnel Ability to visually see ideas based on pre-defined phases or stages.

Customizable Branding Tool allows user to apply its own branding to documents, web pages etc.

Idea Segmentation The ability to create and analyze discrete segments of ideas based on user-defined criteria or variables.

Idea Scoring / Evaluation Ability to create customizable rating criteria and evaluate and/or score ideas.

Data Export and Import Allows for multiple export and import options such as CSV, XLSX, XML, Jason, or PDF.

Role-Based Access Enable different levels of access based on role e.g. assign administrators, moderators, idea owners and assign individuals to teams/user groups.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes such as by date, group or segment and save filters for future use.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Idea Approval Workflow Workflow to approve or reject user ideas and provide automated updates and feedback on the status of their ideas as they move through the idea funnel.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Brightidea Idea Box Reviews

Nina F.

Intuitive, customizable, great value.

Likeliness to Recommend

Pros

Fantastic product!

Likeliness to Recommend

Pros

Wunmi F.

Good value for your money!

Likeliness to Recommend

Pros

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Feature Ratings

Idea Capture

Idea Funnel

Customizable Branding

Idea Segmentation

Idea Scoring / Evaluation

Data Export and Import

Role-Based Access

Advanced Search and Filtering

Application Integration

Dashboards, Analytics and Reporting

Idea Approval Workflow

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Ease of Customization

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Breadth of Features

Ease of Implementation

Usability and Intuitiveness