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Brivo Inc

Brivo Access

Composite Score

7.9 /10

CX Score

8.3 /10

22 Reviews Write a Review

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What is Brivo Access?

Brivo Access is a unified security platform delivering new digital transformation capabilities for organizations worldwide. Brivo Access sets a new standard for access control with the industry’s first integrated business intelligence (BI) tools and machine learning technologies to transform data into actionable insights. Brivo Access will improve the ability of the CISO/CSO to manage more comprehensive data sets and have a more holistic view of the business. Security teams will be empowered with easily customized and visualized access control and smart building sensor data to illuminate anomalies and better protect their people and property.

Company Details

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Brivo Access Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brivo Access.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

93 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brivo Access?

0% Negative

4% Neutral

96% Positive

Pros

Inspires Innovation
Client Friendly Policies
Fair
Altruistic

Feature Ratings

Average 82

Scheduled Access Times

Remote Door on Demand Lock Unlock

Integration With Other Security Systems

Manual Key Override

Battery Backup

Support for Automatic Door Openers

Intrusion Alarm Integration

Continuous Power

Remote Permanent Granting Removal of Door Access

Audit of Entry Times by Specific Individuals

Access Control Via Keypad Access Card or Biometrics

Vendor Capability Ratings

Average 82

Business Value Created

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Brivo Access Reviews

Mirrack G.

Role: Information Technology
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Prioritize Security with this App

Likeliness to Recommend

9 /10

What differentiates Brivo Access from other similar products?

All access measures are fully automated and documented All the login id are well stored

What is your favorite aspect of this product?

The app detects challenges that may cause operational risks The scanning of user credentials is done immensely

What do you dislike most about this product?

The powerful access app that has full control

What recommendations would you give to someone considering this product?

I consider this app always

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Xiaohua K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

To remotely manage the installations.

Likeliness to Recommend

9 /10

What differentiates Brivo Access from other similar products?

By employing the variety of Brivo security cameras, it allows you to use the video surveillance system. Brivo has various certifications and is very focused on cyber security. With the Brivo Mobile Pass app, you can distribute Mobile Passes to numerous smartphones

What is your favorite aspect of this product?

I like Brivo Access for managing properties from a web-based dashboard and improving the visitor experience. Using the Brivo Mobile Pass app or a browser-based table, we can obtain or revoke authorization, set schedules, view real-time or recorded video footage, and review reports. We can open the doors by pressing a button on the app or using Siri voice commands. To reduce potential security issues, Brivo Mobile Pass lets us employ Bluetooth-based geofencing with its readers.

What do you dislike most about this product?

Driver support for Brivo Mobile Pass is still patchy.

What recommendations would you give to someone considering this product?

I recommend Brivo Access to drive security automation, improve the employee and tenant experience, and protect all the people and property in your environment.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jerry G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

For managing multiple sites.

Likeliness to Recommend

9 /10

What differentiates Brivo Access from other similar products?

Provides Bluetooth-enabled smart readers and connect to smartphones. With their physical ID or smartphone, Brivo readers can easily use the Brivo Access platform to open doors. Your locks, readers and sensors can communicate with each other thanks to control panels. In addition, they allow connections between other specialized technology solutions and Brivo's access control devices.

What is your favorite aspect of this product?

I like that we can remotely manage the access of tenants, guests, carriers and workers thanks to the visibility, intelligence and control of Brivo Access. Brivo's Access Cam enables HD video playback and real-time visual capture of building entrances. The Brivo Access program allows employees to monitor video footage and access events. You can unlock doors using a variety of access credentials, including cell phones, key cards, PINs, and fobs, thanks to the various ways to authenticate them.

What do you dislike most about this product?

There are still restrictions on the support window. If you desire all the extra features, prices may increase dramatically.

What recommendations would you give to someone considering this product?

I recommend Brivo Access; you can see the user interface from any web browser or mobile device that has an internet connection because it's cloud based.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Brivo Access

What is Brivo Access?

Company Details

Need Assistance?

Brivo Access Ratings

89 Likeliness to Recommend

93 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Brivo Access?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Brivo Access Reviews

Mirrack G.

Prioritize Security with this App

Likeliness to Recommend

Pros

Xiaohua K.

To remotely manage the installations.

Likeliness to Recommend

Pros

Jerry G.

For managing multiple sites.

Likeliness to Recommend

Pros

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Feature Ratings

Scheduled Access Times

Remote Door on Demand Lock Unlock

Integration With Other Security Systems

Manual Key Override

Battery Backup

Support for Automatic Door Openers

Intrusion Alarm Integration

Continuous Power

Remote Permanent Granting Removal of Door Access

Audit of Entry Times by Specific Individuals

Access Control Via Keypad Access Card or Biometrics

Vendor Capability Ratings

Business Value Created

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features