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Calendly Logo Award Winner Product Badge
Calendly

Calendly

Composite Score
9.2 /10
CX Score
9.3 /10
Category
Calendly
9.2 /10

What is Calendly?

Calendly is a hub for scheduling meetings professionally and efficiently, eliminating the hassle of back-and-forth emails so you can get back to work. Calendly is a powerful yet simple automated scheduling tool, takes the work out of connecting with others. Calendly uncomplicates scheduling by only offering times that work with your availability across all of your calendars.

Company Details


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Awards & Recognition

Calendly won the following awards in the Appointment Scheduling category

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Calendly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Calendly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Calendly?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Saves Time
  • Reliable

Feature Ratings

Average 89

Scheduling Link Creation

91

Real-Time Calendar View

91

Calendar Integration

90

Availability Preferences

88

Automated Notifications

88

Customizable Branding

85

3rd Party Integration

85

Mobile

85

Analytics and Reporting

84

Payment Processing

82

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Usability and Intuitiveness

88

Business Value Created

88

Quality of Features

86

Breadth of Features

86

Ease of Data Integration

85

Ease of Customization

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Vendor Support

82

Calendly Reviews

Adaeze O.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Calendly controls appointment scheduling for me.

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

Calendly provides me with multiple ways and options to automate every aspect of an individual scheduling an appointment with me, including pre-appointment and post- appointment communication/engagement.

What is your favorite aspect of this product?

Calendly provides me complete control of my scheduling duration and availability. This is what I wanted when I signed-up for Calendly, it is what I got and I am most happy about with as a user.

What do you dislike most about this product?

Calendly automatically creates a video meeting link option for anyone who schedules an appointment with me. This has sometimes gotten people confused by concluding we are meeting online as against offline.

What recommendations would you give to someone considering this product?

Calendly simply works for all use-cases around scheduling appointments. It does not matter if it is for individual, group or departmental-wide scheduling workflow management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lily K.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Feb 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

- super easy to use - the rollout to new people is fast and uncomplicated - nice and simple - other parties understand immediately what they have to do

What is your favorite aspect of this product?

- the fact that you can combine your actual calender availability with a specified calendly availability makes it priceless!

What do you dislike most about this product?

I would love to customize more the landing page (background images etc)

What recommendations would you give to someone considering this product?

Use it as much as possible!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sandra A.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Calendly addresses my appointment scheduling needs

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

Calendly integrates with my personal Calendar. The major benefit of this , is the elimination of a clash between my work appointments and my personal engagements.

What is your favorite aspect of this product?

The ability to automate reminders and follow-up communication at the end of a scheduled appointment. This saves us time , while also reducing the likelihood for customers not showing up for their confirmed appointments.

What do you dislike most about this product?

I am struggling to come up with anything in this aspect. Calendly does a fine job for me.

What recommendations would you give to someone considering this product?

I have used Calendly for the better part of the last six year period, for official and personal appointments. Between that period and now, I have not encountered a single tool which is on the same level as Calendly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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