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Calendly Logo Award Winner Product Badge
Calendly

Calendly

Composite Score
9.2 /10
CX Score
9.3 /10
Category
Calendly
9.2 /10

What is Calendly?

Calendly is a hub for scheduling meetings professionally and efficiently, eliminating the hassle of back-and-forth emails so you can get back to work. Calendly is a powerful yet simple automated scheduling tool, takes the work out of connecting with others. Calendly uncomplicates scheduling by only offering times that work with your availability across all of your calendars.

Company Details


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Awards & Recognition

Calendly won the following awards in the Appointment Scheduling category

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Calendly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Calendly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Calendly?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Saves Time
  • Reliable

Feature Ratings

Average 89

Scheduling Link Creation

91

Real-Time Calendar View

91

Calendar Integration

90

Availability Preferences

88

Automated Notifications

88

Customizable Branding

85

3rd Party Integration

85

Mobile

85

Analytics and Reporting

84

Payment Processing

82

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Usability and Intuitiveness

88

Business Value Created

88

Quality of Features

86

Breadth of Features

86

Ease of Data Integration

85

Ease of Customization

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Vendor Support

82

Calendly Reviews

Faizan A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

A tool that is value for money and time

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

I have't really used any other tool than calendly

What is your favorite aspect of this product?

I am using calendly in my emails so that my clients can schedule meeting directly and there is no manual intervention required

What do you dislike most about this product?

The link that i use in my emails sometimes does not work

What recommendations would you give to someone considering this product?

It's a simple tool to use and have extension and a mobile app as well.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Saves Time
  • Client's Interest First

Elin J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

The best programming tool.

Likeliness to Recommend

9 /10

What differentiates Calendly from other similar products?

Calendly increases our connection rate with customers. Instead of calling at inconvenient times, Calendly allows clients to select the time that best suits them to avoid unnecessary calls, improving the client and consultant experience and resulting in better business practices.

What is your favorite aspect of this product?

We value the ability to generate a large number of events, flexibility in scheduling times, and most importantly, automations that relieve our teams of some of the burden of tracking and collecting data.

What do you dislike most about this product?

The only downside is that the free version of Calendly is very limiting. You must invest in the paid plan to get basic features. It's worth all the money though.

What recommendations would you give to someone considering this product?

Calendly is perfect for anyone who needs to schedule appointments or meetings. Since it can integrate with any calendar, you can customize your schedule and allow your clients to select the times that best suit them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sharon N.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Professional tool for professional businesses

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

Calendly has a free version of the software that you can use in case you are not good at budgeting and integrates with Google Calendar more easily with no technical skills needed. It also has notification reminders through SMS and emails that you can trigger, automate, and customize so that our clients cannot miss any scheduled event.

What is your favorite aspect of this product?

I like the notification reminders; you can easily customize them to meet your communication needs and can be triggered and set according to our desired scenario

What do you dislike most about this product?

The tool does not have a good mobile application and the UI and IX need a lot of improvement to meet our needs

What recommendations would you give to someone considering this product?

The tool is expensive for smaller businesses to use; one should have a good budget for it but it works well and have not seen any downtime since we implemented it, so it can meet every type of business's needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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