

In Partnership With SelectHub

What is Campaign Monitor by Marigold?
Campaign Monitor by Marigold is email marketing software with drag-and-drop simplicity. Campaign Monitor gives you everything you need to run beautifully-designed, professional email marketing campaigns to grow your business. You'll design and send captivating messages with ease using Campaign Monitor by Marigold. Businesses around the world leverage our modern, uncomplicated workflows to send email and SMS campaigns that increase engagement and inspire audiences to take action.
Company Details
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In Partnership With SelectHub
Campaign Monitor by Marigold Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Campaign Monitor by Marigold.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Campaign Monitor by Marigold?
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Surveys and Polling
Sales Intelligence & Conversion Rates
Mobile Optimized
SPAM Compliance
Segmentation
Dynamic Content
A/B Testing
Email Templates
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Business Value Created
Quality of Features
Vendor Support
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Campaign Monitor by Marigold Reviews

Brandon Y.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Platform for effective campaign monitoring
Likeliness to Recommend
What differentiates Campaign Monitor by Marigold from other similar products?
The intended outcome is to grow engagement with new audiences while also increasing engagement with existing fans. The initial journey was simple to set up to get us started, and the API set-up for a subscriber form had comprehensive documentation. It was also helpful to have a selection of mobile-responsive templates to get us started.
What is your favorite aspect of this product?
Anyone may create eye-catching emails with adjustable themes. Drag and drop functionality in our email interface makes it simple to add images, URLs, and other content. Automate email replies to save time. Make each email specific to the recipient. Information in great detail shows how effective our email messages are. The drag-and-drop feature speeds up the template creation process and simple layouts are ideal for mobile devices.
What do you dislike most about this product?
Through Campaign Monitor, I sent my first email newsletter, and three hours after sending it, they determined I violated their terms of service. There is a fine print of the services my business, which I own, provides to clients for lead generation and states that this is not permitted.
What recommendations would you give to someone considering this product?
Campaign Monitor is a terrific tool with the ability to expand up into a more involved tool for your organization if you are just getting started with email marketing or don't want to get locked into a contract while performing ad hoc campaigns. I urge you to do this.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
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Jessi c.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2022
Fantastic email service for enhancing emails
Likeliness to Recommend
What differentiates Campaign Monitor by Marigold from other similar products?
In my experience with this product, email delivery has always been reliable, with accurate follow-up information on campaign success metrics like audience size and opened emails. The convenience of templates that are optimized for mobile use is fantastic. It has easy-to-understand data visualizations and analytics, and its customer service is top-notch.
What is your favorite aspect of this product?
The email builder is incredibly user-friendly, making the process of making a professional email both quick and easy. The available themes and their responsive design for mobile devices are also great features. I like that both are creating an account and editing existing ones are straightforward with the editor's user-friendly UI. I have made it easy to attach files, links, and more to your emails using a drag-and-drop interface.
What do you dislike most about this product?
Few integrations with third-party software are available. Sometimes, we have trouble with the user interface. Patience is required to learn how to use all the features. The campaign gets saved quickly, but going through the archives is a little cumbersome. There is a lack of automation and incompatibility with Salesforce. It's hard to resend contacts inside a campaign that they did not open.
What recommendations would you give to someone considering this product?
To help businesses expand their contact lists and monitor the results of their email marketing efforts, Campaign Monitor provides several email marketing services. This is an excellent tool for businesses just getting started with email marketing or those that want not to be bound by a contract when launching ad hoc campaigns.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.

Catherine J.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
A user-friendly email marketing platform
Likeliness to Recommend
What differentiates Campaign Monitor by Marigold from other similar products?
A reliable, solid, affordable, and user-friendly email marketing platform is Campaign Monitor. It is secure and allows us to keep track of the performance of our market strategy. Its extensive features and user-friendly interface appeal to both less experienced and highly experienced users. All dashboards and statistics are simple to use and straightforward.
What is your favorite aspect of this product?
The advanced drag-and-drop editor offered by this program gives us the ability to add the components we require, then adjust the design according to our own requirements. A lot of adjustable features are available there and these functionalities are accessible through less expensive pricing tiers as compared to rivals. We can also build, analyze, and track intelligent transactional emails using Campaign Monitor.
What do you dislike most about this product?
It seemed a little strange when the login would occasionally take us to a different page. The UI has some awkward elements that seem to belong in an earlier digital age. Certain aspects of its GUI are challenging to spot. There are a lot of restrictions, including the lack of a modal and the inability to alter the registration confirmation message.
What recommendations would you give to someone considering this product?
Campaign Monitor is the only player in the market that will enable you to plan emails according to the time zone of your recipients or deliver at a time that is optimum for historical consumer habits. Additionally, Campaign Monitor offers a sign-up form feature that enables you to increase your number of subscribers by gathering client contact information.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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