
What is Canny?
Canny helps small to large businesses collect, analyze, prioritize and track user feedback to make informed product decisions. Feedback is captured and organized in one place so it’s easy to pull insights. Canny’s feature set includes public or private feedback boards, scoring features to see priority, public changelog, and more. Canny can be added to existing workflows using integrations like Intercom, Zendesk, Salesforce, Jira, Github, Slack, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+100 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Canny?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multiple Language Support
Mobile
Idea Funnel
Idea Approval Workflow
Dashboards, Analytics and Reporting
Idea Segmentation
Idea Scoring / Evaluation
Social Collaboration
Data Export and Import
Customizable Branding
News Feed
Vendor Capability Ratings
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Ease of Implementation
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Canny Reviews

Henrik C.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Dec 2022
Very easy to setup and to use
Likeliness to Recommend
What differentiates Canny from other similar products?
We have not used any similar products.
What is your favorite aspect of this product?
The easy of implementation and use. Users also like the intuitive way to use it.
What do you dislike most about this product?
There is really nothing that I do not like about Canny!
What recommendations would you give to someone considering this product?
Do a quick installation and run a pilot - you will most likely find it valuable and move forward with a full project.
Pros
- Enables Productivity
- Performance Enhancing
- Unique Features
- Security Protects
Please tell us why you think this review should be flagged.

wilson b.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted May 2022
Admirable for it goodness with idea visualization
Likeliness to Recommend
What differentiates Canny from other similar products?
Truly incredible for it's brilliance with idea visualization. Easy to manage for it's ease of installation and use. Great with instant notifications. Elegance with collaboration to social media.
What is your favorite aspect of this product?
It's very impressive to drag and drop of menus. Effective to share ideas with instant feedback. Great with import and export of data.
What do you dislike most about this product?
It's very outstanding with idea evaluation.
What recommendations would you give to someone considering this product?
Super great with idea evaluation. Reliable with data import and export. Excellent for it's convinience with social collaboration. Ease of use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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