Canto

Canto Platform

Composite Score

8.4 /10

CX Score

8.6 /10

101 Reviews Write a Review

Claim Software

What is Canto Platform?

One platform, endless possibilities. Discover the single source of truth for your organization’s entire content lifecycle.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Canto Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canto Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

3
Since last award

94 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

4
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canto Platform?

2% Negative

8% Neutral

90% Positive

Pros

Acts with Integrity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 82

Digital Asset Sharing

Digital Asset Findability

Permissions and Access Right Management

Manage / Administration of Metadata

Workflow and Approval Management

Version Management

Cloud Offering

Collaboration

Content Capture

Intelligent Indexing

In System Content Views

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features

Canto Platform Reviews

Sarah R.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Great to use, until you need to cancel

Likeliness to Recommend

7 /10

What differentiates Canto Platform from other similar products?

Canto is a great photo, video, and document management system, but the customer service leaves room for improvement, especially when dealing with billing.

What is your favorite aspect of this product?

Sharing photos externally is simple and easy to use, and allows for multiple controls to ensure content security.

What do you dislike most about this product?

Our company recently made the decision to close our account with Canto, and closing with them has been a nightmare. They have made the exiting process extremely time consuming and difficult, and has even gone so far as to charge a new invoice an old card we requested to no longer be on file with them. If we ever had planned to come back to Canto while our company grows, that is now off of the table. Make sure if you are joining on with Canto that you intend to stay with them forever.

What recommendations would you give to someone considering this product?

Make sure you really see Canto as the #1 in this area for your company needs, as it is a big challenge to close out once you have an account with them.

Pros

Continually Improving Product
Helps Innovate
Reliable
Performance Enhancing

Cons

Vendor Friendly Policies
Charges for Enhancements
Less Effective Service

Jeff M.

Role: C-Level
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Pricey But Worth Every Penny

Likeliness to Recommend

8 /10

What differentiates Canto Platform from other similar products?

Canto is above and beyond any digital storage management system that we have seen or worked with. The UI is simple, robust with features, and easy to use. The Canto staff does an amazing job training, and they've quickly supported us when we needed. Overall this system is a complete catch all for the needs of our company in regards to storing and managing digital assets.

What is your favorite aspect of this product?

The UI is very well done and so easy to use!

What do you dislike most about this product?

The cost. Canto knows they have a great system and they charge a lot of money for it. But, once you bite the bullet, you see that it's totally worth it.

What recommendations would you give to someone considering this product?

Go through an extended demo with their sales team first and see ALL of the features this platform has to offer. That will help offset the mindset when it comes to cost.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Cons

Less Generous
Vendor's Interest First

Victoria B.

Role: Operations
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Better Features, Implementation

Likeliness to Recommend

8 /10

What differentiates Canto Platform from other similar products?

Canto provides a lot of features I haven't found in other asset management systems. Their integration across multiple applications is what really sold me on using this software.

What is your favorite aspect of this product?

My favorite feature is the ability to create an upload link to get photos from my field teams. It has always been a struggle asking them to upload photos and then tracking them down, downloading them, and then uploading them into our other database. This streamlines the process and allows us to immediately identify good images and content.

What do you dislike most about this product?

The one thing I like the least is the need to update the desktop Advanced Uploader. My team and I use this regularly to import large quantities of data from our old system. However, if there is an update, we have to uninstall and reinstall the software in compliance with our IT security requirements. I wish there was an easier "over the air" update that could get pushed out.

What recommendations would you give to someone considering this product?

Consider your workflow and where you can create efficiencies. Canto addressed all our pain points with a simple solution.

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

Canto Platform

What is Canto Platform?

Company Details

Need Assistance?

Awards & Recognition

Canto Platform Ratings

88 Likeliness to Recommend

3 Since last award

94 Plan to Renew

1 Since last award

79 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Canto Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Digital Asset Sharing Ability to securely share the digital assets (or files)

Digital Asset Findability Capabilities of navigation and browsing

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Cloud Offering Cloud compatibility (software and infrastructure).

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Content Capture Channels through which content is uploaded or classified.

Intelligent Indexing AI driven capability to label & classify automatically

In System Content Views Ability to create customized views of content repositories.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Canto Platform Reviews

Sarah R.

Great to use, until you need to cancel

Likeliness to Recommend

Pros

Cons

Jeff M.

Pricey But Worth Every Penny

Likeliness to Recommend

Pros

Cons

Victoria B.

Better Features, Implementation

Likeliness to Recommend

Pros

Most Popular Canto Platform Comparisons

Adobe Experience Manager

PhotoShelter for Brands

Brandfolder

Acquia DAM

Bynder DAM

Intelligencebank DAM

3
Since last award

1
Since last award

4
Since last award

Feature Ratings

Digital Asset Sharing

Digital Asset Findability

Permissions and Access Right Management

Manage / Administration of Metadata

Workflow and Approval Management

Version Management

Cloud Offering

Collaboration

Content Capture

Intelligent Indexing

In System Content Views

Vendor Capability Ratings

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features