Canto

Canto Platform

Composite Score

8.4 /10

CX Score

8.6 /10

101 Reviews Write a Review

Claim Software

What is Canto Platform?

One platform, endless possibilities. Discover the single source of truth for your organization’s entire content lifecycle.

Company Details

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Canto Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canto Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

3
Since last award

94 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canto Platform?

2% Negative

8% Neutral

90% Positive

Pros

Acts with Integrity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 82

Digital Asset Sharing

Digital Asset Findability

Permissions and Access Right Management

Manage / Administration of Metadata

Workflow and Approval Management

Version Management

Cloud Offering

Collaboration

Content Capture

Intelligent Indexing

In System Content Views

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features

Canto Platform Reviews

Laurie O.

Role: Operations
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Helps our creatives find & download brand photos.

Likeliness to Recommend

10 /10

What differentiates Canto Platform from other similar products?

The reason we chose Image Relay is the intuitive ease of use and for the search and filtering capabilities. The IPTC metadata auto-populates the keywords field, and this is a time-saver. There are other features we like, such as file synching, so that one photo can "live" in various folders. James Fox has been a great support in the initial set up and also onboarding of our various departments. He continues to play a role and answers my questions promptly via email.

What is your favorite aspect of this product?

Collections sharing

What do you dislike most about this product?

Ease of use, since this helps keep user questions from filling my inbox.

What recommendations would you give to someone considering this product?

We created a rubric, in Excel, to compare features, pricing, and contract terms for various digital asset management systems. This helped us create a scoring system so we could clearly identify the best product fit. We also got a trial license for the top 3 DAMS and had 3-4 users test them out and give us their score on 5 features we asked them to test. I recommend this system for evaluating DAMS. Image Relay came out on top!

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Maria Lorena R.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

My day to day tool

Likeliness to Recommend

9 /10

What differentiates Canto Platform from other similar products?

It alows differet areas to interact as part of a sales process. All the material is available there and you can access to it without any issue.

What is your favorite aspect of this product?

Easy to use, interactive and intuitive

What do you dislike most about this product?

Can not think about anything at this moment.

What recommendations would you give to someone considering this product?

If you work with a lot of materials, try it out, you won't regret your decision.

Pros

Helps Innovate
Continually Improving Product
Reliable
Includes Product Enhancements

Sherie S.

Role: Information Technology
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Love using Image Relay! It's a daily necessity!

Likeliness to Recommend

10 /10

What differentiates Canto Platform from other similar products?

Image Relay is easier to use than other similar products and the tagging/organizational options make it very easy to use for people outside of the company as well. I love the function of taking your social media posts and automatically saving them to your account as well.

What is your favorite aspect of this product?

My favorite aspect of Image Relay is creating upload links. It provides a clear-cut way to get people to upload assets for you which was a huge life saver during the Pandemic especially. I use this feature daily and when there are multiple uploads, it organizes everything for you in folders.

What do you dislike most about this product?

I haven't really run into any issues with Image Relay in the 3 years I've been using it. If I don't know how to do something, their IT team is just a few clicks away with a live chat that takes little or no time to connect with a specialist.

What recommendations would you give to someone considering this product?

Give your staff good training on how to use the program and let your life start to organize itself!

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Canto Platform

What is Canto Platform?

Company Details

Need Assistance?

Awards & Recognition

Canto Platform Ratings

88 Likeliness to Recommend

3 Since last award

94 Plan to Renew

1 Since last award

79 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Canto Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Digital Asset Sharing Ability to securely share the digital assets (or files)

Digital Asset Findability Capabilities of navigation and browsing

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Cloud Offering Cloud compatibility (software and infrastructure).

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Content Capture Channels through which content is uploaded or classified.

Intelligent Indexing AI driven capability to label & classify automatically

In System Content Views Ability to create customized views of content repositories.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Canto Platform Reviews

Laurie O.

Helps our creatives find & download brand photos.

Likeliness to Recommend

Pros

Maria Lorena R.

My day to day tool

Likeliness to Recommend

Pros

Sherie S.

Love using Image Relay! It's a daily necessity!

Likeliness to Recommend

Pros

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Feature Ratings

Digital Asset Sharing

Digital Asset Findability

Permissions and Access Right Management

Manage / Administration of Metadata

Workflow and Approval Management

Version Management

Cloud Offering

Collaboration

Content Capture

Intelligent Indexing

In System Content Views

Vendor Capability Ratings

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features