Canvas Logo Award Winner Product Badge
Canvas Logo Award Winner Product Badge
Instructure

Canvas

Composite Score
8.6 /10
CX Score
8.8 /10
Category
Canvas
8.6 /10

What is Canvas?

Canvas is the 21st Century LMS. Adaptable. Reliable. Customizable. Easy to use. Mobile. Time-saving. And, perhaps most importantly, it gets used. That’s because it’s designed to get out of your way, to let you do your thing. Every last feature, every last interface is crafted to save you time and effort and to make teaching and learning easier.

Company Details


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Canvas Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canvas.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
88%
Negotiation and Contract:
82%
Conflict Resolution:
89%
Strategy & Innovation:
85%
Service Experience:
86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canvas?

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2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Trustworthy

Feature Ratings

Average 82

Online Learning

84

Course Management

83

Content Management

83

Content Creation

82

Gradebook

82

Assessments and Quizzes

81

Instructor Led Training

81

Analytics and Reporting

80

Classroom Management

80

Student Collaboration

78

Vendor Capability Ratings

Average 80

Ease of Implementation

83

Business Value Created

82

Quality of Features

81

Breadth of Features

81

Usability and Intuitiveness

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Ease of Data Integration

78

Vendor Support

78

Availability and Quality of Training

77

Ease of Customization

77

Canvas Reviews

Adam D.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Great site, easy to use. Very customizable.

Likeliness to Recommend

10 /10

What differentiates Canvas from other similar products?

Canvas has a much easier to use site than other educational grading and class sites. They offer many options for inputting possible grade outcomes, customizable homepage with different colors/pictures. Overall, they are superior to other sites that claim to be similar.

What is your favorite aspect of this product?

Ability to see all upcoming assignments and current grades. There are not a lot of companies out there that provide that.

What do you dislike most about this product?

I can't think of anything I don't like.

What recommendations would you give to someone considering this product?

Give it a try! You will end up loving it and want to switch every applicable program to Canvas.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Bolaji O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Good product but still needs improvement

Likeliness to Recommend

8 /10

What differentiates Canvas from other similar products?

Their editing tools

What is your favorite aspect of this product?

The ease to use

What do you dislike most about this product?

The grading system

What recommendations would you give to someone considering this product?

To improve on the grading functionality

Pros

  • Helps Innovate
  • Inspires Innovation
  • Fair
  • Altruistic

Eva S.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Not as user friendly for the large platform it i.

Likeliness to Recommend

6 /10

What differentiates Canvas from other similar products?

Canvas seems different than other similar products because it's interface and structure are compatible for k-12 education, higher education and even state testing. It is usable in different sectors, which is nice because you don't need to learn a different system.

What is your favorite aspect of this product?

My favorite aspect of canvas is that I am able to manage different courses on the same platform without have to re-log in or out. I like the simplicity associated with the access to my courses, quizzes and data.

What do you dislike most about this product?

What I truly dislike about the product is that it is so glitchy when it comes to uploading videos. Not only does it take many minutes to upload one video, but it also sometimes will not accept your videos and will require you to record directly onto their platform, which can be tedious.

What recommendations would you give to someone considering this product?

I would recommend you take your time learning to navigate through the courses you are signed up for. Make sure you know how to take quizzes and assessments and make sure you are careful when submitting quizzes because there were many times when a test was submitted with just putting the arrow over the button. It is very sensitive when it comes to submitting assessments.

Pros

  • Trustworthy
  • Fair
  • Efficient Service
  • Effective Service

Cons

  • Less Performance Enhancing
  • Less Inspiring
  • Under Delivered

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