Broadcom

Carbon Black EDR

Composite Score

7.2 /10

CX Score

7.6 /10

18 Reviews Write a Review

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What is Carbon Black EDR?

Carbon Black EDR is an incident response and threat hunting solution designed for Security Operations Center teams with offline environments or on-premises requirements. Carbon Black EDR continuously records and stores endpoint activity data so security professionals can hunt threats in real time and visualize the complete attack kill chain, using the Carbon Black Cloud’s aggregated threat intelligence.

Company Details

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Carbon Black EDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Carbon Black EDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Carbon Black EDR?

5% Negative

0% Neutral

95% Positive

Pros

Client Friendly Policies
Fair
Altruistic
Reliable

Feature Ratings

Average 76

Intrusion Detection Prevention

IOC Consumption

Whitelisting Blacklisting

IOC Tools

Malware Identification Accuracy

Continuous Monitoring

Machine Learning

Automated Threat Response

Agent Efficiency

Behavioural Analytics

Task Prioritization

Vendor Capability Ratings

Average 76

Ease of IT Administration

Breadth of Features

Vendor Support

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Carbon Black EDR Reviews

Goodness C.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Reliable Solution

Likeliness to Recommend

8 /10

What differentiates Carbon Black EDR from other similar products?

1 - Advanced threat detection and response capabilities: Carbon Black EDR uses a variety of advanced technologies to detect and respond to threats, including machine learning, behavioral analysis, and live response. This makes Carbon Black EDR very effective at detecting and blocking even the most sophisticated malware threats. 2 - Comprehensive visibility: Carbon Black EDR provides comprehensive visibility into endpoint activity, including file changes, registry changes, and network connections. This gives security analysts the information they need to quickly identify and investigate threats. 3 - Automated threat hunting

What is your favorite aspect of this product?

My favorite aspect of VMware Carbon Black EDR is its comprehensive visibility. Carbon Black EDR provides visibility into a wide range of endpoint activity, including file changes, registry changes, network connections, and process activity. This gives security analysts the information they need to quickly identify and investigate threats. I also appreciate that Carbon Black EDR is easy to use. The platform is well-designed and intuitive to navigate. This makes it a good choice for organizations of all sizes, including those with limited security resources. Finally, I am impressed with the scalability of Carbon Black EDR.

What do you dislike most about this product?

The main thing I dislike about VMware Carbon Black EDR is its cost. It is a premium EDR solution, and it can be expensive for smaller organizations. Also, VMware Carbon Black EDR is a complex product, and it can be difficult to set up and configure. Resource requirements: VMware Carbon Black EDR requires a significant amount of hardware and software resources to run effectively.

What recommendations would you give to someone considering this product?

Evaluate your needs and requirements. Before you choose any EDR product, it's important to evaluate your organization's specific needs and requirements. Consider the size of your organization, the types of devices you need to protect, and the types of threats you're most concerned about. Use VMware's support resources. VMware offers a variety of support resources, including online documentation, knowledge bases, and support tickets. If you have any problems with Carbon Black EDR, be sure to take advantage of these resources.

Pros

Performance Enhancing
Helps Innovate
Continually Improving Product
Reliable

Onyx A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Great EDR Solution

Likeliness to Recommend

10 /10

What differentiates Carbon Black EDR from other similar products?

advanced threat hunting, behavioral analytics, and rapid incident response

What is your favorite aspect of this product?

Real-time threat visibility

What do you dislike most about this product?

Cant customize the reports to my satisfaction

What recommendations would you give to someone considering this product?

Great product and excellent fit for virtually every organization. Also very user friendly easy to use and set up

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Paul A.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Incident Response and Remediation at its fines.

Likeliness to Recommend

8 /10

What differentiates Carbon Black EDR from other similar products?

VMware Carbon Black EDR differentiates itself with its comprehensive endpoint data collection, intuitive attack chain visualization, and real-time threat hunting capabilities, allowing security professionals to quickly identify, understand, and respond to threats. Also Carbon Black continuously records and stores comprehensive endpoint activity data, providing a rich data feed for security teams to analyze and hunt threats.

What is your favorite aspect of this product?

Threat Intelligence and Machine Learning , learning to detect and prevent both known and unknown threats.

What do you dislike most about this product?

I am having issues with Watchlists custom detection that continuously monitors the environment for potential threats and suspicious activity.

What recommendations would you give to someone considering this product?

Make sure you have a detailed plan to deploy product and setup in possible DMZ or sandbox mode.

Pros

Continually Improving Product
Efficient Service
Inspires Innovation
Caring

Carbon Black EDR

What is Carbon Black EDR?

Company Details

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Awards & Recognition

Carbon Black EDR Ratings

83 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

77 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Carbon Black EDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

IOC Consumption Ability to consume IOCs.

Whitelisting Blacklisting Whitelisting and blacklisting of applications and websites that are either certified to be safe, or suspected to be malicious.

IOC Tools Full export capabilities are simple to execute.

Malware Identification Accuracy Malware identification and fingerprinting can provide extensive and deep indicators and analysis of malware detected.

Continuous Monitoring Allows customers to select specific third parties which are continuously monitored, with alerts generated for significant changes in risk scores

Machine Learning Can provide deep behavioural insights.

Automated Threat Response Automatic response to threats.

Agent Efficiency Agents are lightweight and create few conflicts or performance impacts.

Behavioural Analytics Includes real-time dashboard visualizations, detailed & summary reporting on user behaviour.

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Carbon Black EDR Reviews

Goodness C.

Reliable Solution

Likeliness to Recommend

Pros

Onyx A.

Great EDR Solution

Likeliness to Recommend

Pros

Paul A.

Incident Response and Remediation at its fines.

Likeliness to Recommend

Pros

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Feature Ratings

Intrusion Detection Prevention

IOC Consumption

Whitelisting Blacklisting

IOC Tools

Malware Identification Accuracy

Continuous Monitoring

Machine Learning

Automated Threat Response

Agent Efficiency

Behavioural Analytics

Task Prioritization

Vendor Capability Ratings

Ease of IT Administration

Breadth of Features

Vendor Support

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization