
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Continually Improving Product
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Summarization
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Translation
Content Editor
Data Analysis
Customization
Search Engine Optimization
Data Protection and Security
Social Media Integration
Text-To-Image
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Also Featured in...
ChatGPT Reviews

Shyam K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Intuitive AI Chat Companion.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
chatgpt's natural language processing capabilities far exceed those of any other chatbot i've tried, offering more human-like interactions.
What is your favorite aspect of this product?
conversations with chatgpt that are responsive and insightful have changed the way i interact with ai. it is the best at understanding what is going on and giving appropriate answers.
What do you dislike most about this product?
it can generate repetitive answers in longer dialogues.
What recommendations would you give to someone considering this product?
for anyone looking to enhance their daily tasks with ai assistance, chatgpt is a game-changer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Daniel J.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2025
Be wowed beyond expectations
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Customization and user friendly
What is your favorite aspect of this product?
I can train it to think like me.
What do you dislike most about this product?
It can be frustrating when it goes against instructions.
What recommendations would you give to someone considering this product?
Your daily productivity will be highly increased.
Pros
- Client Friendly Policies
- Transparent
- Friendly Negotiation
- Helps Innovate
Cons
- Less Effective Service
- Wastes Time
Please tell us why you think this review should be flagged.

Mohammed A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Hectic Tasks Made Simple and Quick!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Being able to remember conversations on the chat and saving it on memory makes ChatGPT a total standout.
What is your favorite aspect of this product?
It being able to be totaly versatile and change itself as per our commands and recommendations. I can make it my very own personal assistant who knows everything that would help me with my industry. In my case ChatGPT being my sales guru.
What do you dislike most about this product?
Forgeting conversations and commands over time, I have to keep repeating my commands several times in order for it to function in the way I want it to.
What recommendations would you give to someone considering this product?
I would personally recommend its users to be more specific and accurate on your commands. The more details you provide, The more helpful it gets.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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