
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Continually Improving Product
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Summarization
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Translation
Content Editor
Data Analysis
Customization
Search Engine Optimization
Data Protection and Security
Social Media Integration
Text-To-Image
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Vendor Support
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ChatGPT Reviews

Vivek C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
ChatGPT: The Bot that revolutionized IT
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT was trained on a large bunch of data, around 570GB of datasets so this makes it stand apart from its competitors in accuracy. ChatGPT is accurate in its result due to this point.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT is its responses are personalized and human-like so it does not feel like users are talking to a bot, which makes it entertaining and engaging.
What do you dislike most about this product?
I dislike its mathematical errors which it does on regular basis, sometimes ChatGPT fails to calculate even simple mathematical operations.
What recommendations would you give to someone considering this product?
ChatGPT provides a lot of features in its free product, so using it thoroughly can help users on getting a clear idea if they really want to proceed with buying the paid subscription.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Akshat A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is an excellent way to get answers for your exquiries, it is super easy to use and handles a large number of requests continuously,, increases customer satisfaction and is available 24 hours, can be used from any time zones, and generates very creative answers for every request. It can handle multiple requests at the same time.
What is your favorite aspect of this product?
I constantly seek tools that can enhance and streamline our operations. Chat GPT helps our small marketing team 10x our efforts. Whether it's providing quick responses to customer queries or brainstorming creative content ideas, ChatGPT's user-friendly design ensures that our team can leverage its capabilities with minimal training or learning curve. ChatGPT's flexibility and compatibility with various platforms and systems make it a breeze to integrate into our marketing ecosystem. We use this on a daily basis for a variety of tasks from copy to video storyboarding to email marketing A/B testing and so much more. It's the one AI tool we can
What do you dislike most about this product?
I dislike about ChatGPT, Sometimes it shows inaccurate answer for given input,also it doesn't work with real time data such as ChatGPT 3.5 only has the data till the year 2022 and the image generator is only available for premium user.
What recommendations would you give to someone considering this product?
ChatGPT helps me with content creation eg essays, emails, social media content, and creative responses for my day-to-day professional conversation. Also, It helps you in writing code scripts by just providing the requirements to them. By using this tool you can increase your productivity in your work life as these powerful AI tools help you do it.
Pros
- Enables Productivity
- Unique Features
- Effective Service
- Caring
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Nabin P.
- Role: C-Level
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2024
Realistic images and codes that always compile
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT produces far better code, texts, and images than any other GPT model in the market
What is your favorite aspect of this product?
It's not costly and supercharges our team to deliver better products in a short time
What do you dislike most about this product?
It's good, maybe if they could open-source the model.
What recommendations would you give to someone considering this product?
It's a new tool that every business and individual must use to compete in coming years
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.
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