Chorus by ZoomInfo Logo
Chorus by ZoomInfo Logo
ZoomInfo

Chorus by ZoomInfo

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Chorus by ZoomInfo
7.7 /10

What is Chorus by ZoomInfo?

Chorus was created to understand what influences conversation outcomes, and make it easy to learn from and influence the thousands of conversations your team has. Today, almost all of those conversations and the insights they contain are forgotten the second they end, except for the few notes captured in your CRM. We're changing that.

Company Details


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Awards & Recognition

Chorus by ZoomInfo won the following awards in the Sales Coaching category

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Chorus by ZoomInfo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Chorus by ZoomInfo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

90 Plan to Renew

5
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
82%
Negotiation and Contract:
86%
Conflict Resolution:
90%
Strategy & Innovation:
79%
Service Experience:
82%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Chorus by ZoomInfo?

Chart

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5% Negative
6% Neutral
89% Positive

Pros

  • Respectful
  • Trustworthy
  • Transparent
  • Altruistic

Feature Ratings

Average 80

Custom Scorecard Templates

84

Dashboards, Analytics and Reporting

83

Application Integration

82

Coaching Records

82

Gamification

80

Coaching Notes

80

AI Simulation Training

76

Video Practice

75

Collaboration

75

LMS Integration

74

Call Ingestion

73

Vendor Capability Ratings

Average 79

Ease of IT Administration

84

Quality of Features

83

Ease of Implementation

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

79

Vendor Support

79

Business Value Created

79

Breadth of Features

79

Ease of Data Integration

78

Ease of Customization

76

Availability and Quality of Training

74

Chorus by ZoomInfo Reviews

Matt F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great product - intuitive and impactful

Likeliness to Recommend

9 /10

What differentiates Chorus by ZoomInfo from other similar products?

Its scalability - its breadth of features and ease of use are unmatched

What is your favorite aspect of this product?

It is incredibly easy to use and navigate. As a sales leaders, the features are very helpful for tracking and maintaining accuracy with forecasting

What do you dislike most about this product?

It can sometimes take longer than desired to populate data from SFDC/ CRM

What recommendations would you give to someone considering this product?

I would strongly encourage considering and purchasing Chorus

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Massimo D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Great and Easy Graphics

Likeliness to Recommend

10 /10

What differentiates Chorus by ZoomInfo from other similar products?

Compared with my previous experience, I would say that this tool is much easier to use, to understand and to control.

What is your favorite aspect of this product?

Pages layout is very simple, but efficient to see

What do you dislike most about this product?

I didn't find anything wrong so far

What recommendations would you give to someone considering this product?

Based with my current experience, I would definitely recommend this software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hadar Z.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Likeliness to Recommend

10 /10

What differentiates Chorus by ZoomInfo from other similar products?

didn't try other products yet

What is your favorite aspect of this product?

It made it so easy for me to learn from sales calls, easy to use and super intuitive Thr

What do you dislike most about this product?

The transcription sometimes off but not much in general

What recommendations would you give to someone considering this product?

You should try it! thank me later

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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