

What is Chorus by ZoomInfo?
Chorus was created to understand what influences conversation outcomes, and make it easy to learn from and influence the thousands of conversations your team has. Today, almost all of those conversations and the insights they contain are forgotten the second they end, except for the few notes captured in your CRM. We're changing that.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
90 Plan to Renew
5
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Chorus by ZoomInfo?
Pros
- Respectful
- Trustworthy
- Transparent
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
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Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
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Chorus by ZoomInfo Reviews
Venkat N.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Jul 2022
Easy to use. Hassle free experience till now
Likeliness to Recommend
What differentiates Chorus by ZoomInfo from other similar products?
Consistency
What is your favorite aspect of this product?
Helps reflect back on calls
What do you dislike most about this product?
Chrorus fails to join meetings sometimes.
What recommendations would you give to someone considering this product?
Postive recommendation
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Risheek K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Seamless and handy!
Likeliness to Recommend
What differentiates Chorus by ZoomInfo from other similar products?
It plays a key role in building stronger relationship and also helps in market intelligence.
What is your favorite aspect of this product?
For my personal use, love the feature of auto recording and minutes of the meeting.
What do you dislike most about this product?
The AI based aspect of this tool has scope for improvement.
What recommendations would you give to someone considering this product?
They should definitely try it - maybe go for an initial pilot run to see it capabilities and then make an informed decision to see how much value it can add to their current system in place.
Pros
- Caring
- Helps Innovate
- Reliable
- Enables Productivity
Cons
- Leverages Incumbent Status
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Tanner W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Never let the details slip through the cracks!
Likeliness to Recommend
What differentiates Chorus by ZoomInfo from other similar products?
Only evaluated Gong and Chorus and they seem roughly on par.j
What is your favorite aspect of this product?
The confidence it brings in having all calls recorded and not letting details fall through the cracks
What do you dislike most about this product?
The "call being recorded" warning up front is a little much.
What recommendations would you give to someone considering this product?
Make sure leadership is bought in on the coaching element. Chorus is great to have a record of all calls, but I feel like the real power comes from creating a culture of reviewing those calls together and learning from them.
Pros
- Reliable
- Altruistic
- Transparent
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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