

What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
94 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Transparent
- Effective Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Notifications
Instant Messaging
File Sharing Collaboration
Cross Platform Support
Search
Granular Access Management
Integration With Productivity Tools
Document Collaboration
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Breadth of Features
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Cisco Jabber Reviews
Megan L.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Apr 2023
Communication Tool that's Efficient and Easy.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco Jabber's features are head and shoulders beyond those of its rivals. It has excellent video conferencing features, a high level of security, and seamless integration with other corporate apps. In addition, it offers a presence feature that lets you immediately check who is online and available to work together. Finally, it is much simpler to use than competing solutions, making it an excellent option for companies of any size.
What is your favorite aspect of this product?
Cisco Jabber is a strong and intuitive chat program. It facilitates easy interaction between employees and clients. Video conferencing, presence features, instant messaging, and connectivity with other business apps are just a few of the many features that make it a good choice for corporate customers. It is also quite safe and trustworthy.
What do you dislike most about this product?
Cisco Jabber's price tag is a major negative. The cost of implementation can be high, especially if numerous licenses are required. The software also has a learning curve, making it look complicated at first.
What recommendations would you give to someone considering this product?
Cisco Jabber is a fantastic recommendation because it is both feature-rich and intuitive. It's a fantastic option for organizations due to its user-friendliness and extensive set of features. You should weigh the price and learning curve to determine if this is the best option for your company.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.

Riya T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Recommended Tool for Internal Communication
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Used this over Skype when conducting confidential internal communication . Keeps chats private.
What is your favorite aspect of this product?
Easy of use and integration with Outlook.
What do you dislike most about this product?
Haven't observed any problems yet .
What recommendations would you give to someone considering this product?
Easy and simple solution for daily office conversations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Abdel E.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Vendor Selection and Purchasing
Submitted Feb 2023
It was an okay product
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
It's good to use when remote
What is your favorite aspect of this product?
It's easy to set up group chats
What do you dislike most about this product?
It's hard to connect sometimes
What recommendations would you give to someone considering this product?
Yeah it's worthwhile as a solution
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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