Cisco Jabber

What differentiates Cisco Jabber from other similar products?

It's a quick and easy way to collaborate or web conference, as everyone knows how to use it in our offices. Because everyone has an account that logs in at the start of their shift, we know we will always be able to communicate, which has been helpful several times.

What is your favorite aspect of this product?

End users can use the services with devices of their choice without compromising security due to unsecured devices. The implementation omits the requirement to have the device connected to the corporate network via VPN; we can onboard users faster and maintain corporate security. The deployment also provides flexibility for the user to have Cisco Jabber installed on multiple devices.

What do you dislike most about this product?

Unintuitive interface, basic paid feature, complex group management, complex screen sharing to implement. The interface is from another era. Features are a bit cluttered.

What recommendations would you give to someone considering this product?

It is a very easy to use interface for audio and video calls, and is also used for live chatting. Cisco Jabber brought great chat and video capability to the PBX platform with little difficulty in implementing it in the environment. It is easy to set up Jabber on both a mobile device and your computer, and both seem to work equally well. The ability to send private messages is very useful, and the fact that Jabber saves conversations is also very helpful.

What differentiates Cisco Jabber from other similar products?

CISCO Jabber is great for internal communication. It is a safe and reliable tool for everyday communication. For ease of use, you can use text and call both options through Jabber. Jabber integration with your Outlook calendar keeps track of all your scheduled meetings.

What is your favorite aspect of this product?

I like about Jabber is its friendly and simple user interface. It so straightforward to do what you need to do. I also like the Secure file sharing and stored chat history with end-to-end encryption.

What do you dislike most about this product?

What I don't like about Cisco Jabber is that it randomly logs me out sometimes. It would also be nice if it was easier to add organization contacts. Also, messages cannot be sent if the peer is offline.

What recommendations would you give to someone considering this product?

Jabber can work in an on-premise or cloud model with MRA or Webex Calling, so you can tailor it to your needs.

What differentiates Cisco Jabber from other similar products?

We use the program in the company for all communication between employees and employees - customers. Among all the options we saw, this was definitely the best, as it is a very intuitive software, with useful tools such as screen sharing and live chats during video calls.

What is your favorite aspect of this product?

Allows you to record calls and video calls, individual and group, to have a backup and thus not lose important details of the meeting. It also has messaging and chat, which allows us not only to communicate but also to send and receive attachments. The program has a mobile application, which is perfect for taking calls, chats and videos outside the office.

What do you dislike most about this product?

I can't say something I don't like about the program, if I had a complaint, it would be that sometimes it takes a while to load the existing chats and to find the files received, but I guess it's a problem of internet connection failures than problems with the program itself. It might be a bit expensive for some small businesses, but it has worked out quite well for us.

What recommendations would you give to someone considering this product?

Thanks to this program communications between employees have improved considerably, we have a more fluid communication and focused on meeting the objectives. The video calls look perfect and the calls are heard without interruptions, all its functions are very useful and it is an easy to use program.