Cisco Meraki Logo Award Winner Product Badge
Cisco Meraki Logo Award Winner Product Badge
Cisco Systems

Cisco Meraki

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Cisco Meraki
8.4 /10

What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Awards & Recognition

Cisco Meraki won the following awards in the Unified Endpoint Management category

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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Efficient Service
  • Client Friendly Policies
  • Security Protects

Feature Ratings

Average 86

Single Pane of Glass

90

Expense Management

89

Device Management and Security

87

Manage All Endpoints

86

Location Services

85

Application Management

85

Content Management

83

Integration with ITSM and ITAM Tools

82

Vendor Capability Ratings

Average 86

Quality of Features

90

Ease of Implementation

90

Vendor Support

88

Ease of IT Administration

88

Business Value Created

88

Ease of Data Integration

87

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Breadth of Features

83

Availability and Quality of Training

83

Cisco Meraki Reviews

Manuel I.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

an excellent cloud-based tool

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

Among the wide variety of IT solutions on the market, Cisco Meraki offers unified features in a highly intuitive and easy to administer environment; the relevant point is that it is cloud-based and provides the possibility to manage and administer multiple wireless connections accessing detailed reports and metrics on devices and applications as well as their usage.

What is your favorite aspect of this product?

The management of the devices connected to our network is impeccable, it allows to extract relevant statistical informations such as MAC of the device, hours of connection, type of https traffic and applications of greater use, it also allows to restrict in case of noticing threats the connection of devices under that suspicion, this last point guarantees security in our network.

What do you dislike most about this product?

The advanced functions for the access points are limited, it would be very useful to be able to modify DHCP pool, broadcast radio channel, encryption type within the dashboard; moreover the implementations of captive portals are a relatively poor.

What recommendations would you give to someone considering this product?

The management tools in the cloud offer many guarantees and above all high availability of access to these as they do not restrict access to a site or geographic area, Cisco Meraki allows the administration of access points and all devices connected to them and with the implementation of SD-WAN technology performs a distribution of bandwidth of resources in an efficient manner that is perceived reflected in the browsing experience of users.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Continually Improving Product

Harry P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Cloud managment

Likeliness to Recommend

9 /10

What differentiates Cisco Meraki from other similar products?

Cisco Meraki helps in managing all the network devices present in our organisation by syncing them up with the tool and fetch all the required analytics information

What is your favorite aspect of this product?

Cisco Meraki makes management of wireless devices much more easier by having features like OTA version control, remote sync and backup replication

What do you dislike most about this product?

There is a slight delay between the real word data and the one displayed in dashboard

What recommendations would you give to someone considering this product?

Effective tool to keep track and manage the devices connected to the network of an organisation

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Gabriela B.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

great product, easy to usr

Likeliness to Recommend

10 /10

What differentiates Cisco Meraki from other similar products?

it is so easy to use and to understand

What is your favorite aspect of this product?

Info collection

What do you dislike most about this product?

i don't dislike anything

What recommendations would you give to someone considering this product?

Buy it because your business will get a great software

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

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