Cisco Secure Email Threat Defense Logo
Cisco Secure Email Threat Defense Logo
Cisco Systems

Cisco Secure Email Threat Defense

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Cisco Secure Email Threat Defense
8.5 /10

What is Cisco Secure Email Threat Defense?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details


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Awards & Recognition

Cisco Secure Email Threat Defense won the following awards in the Cloud Email Security category

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Cisco Secure Email Threat Defense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email Threat Defense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

4
Since last award

86 Satisfaction of Cost Relative to Value

7
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email Threat Defense?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Respectful
  • Fair
  • Transparent

Feature Ratings

Average 86

Malware Blocking

91

Administrator Dashboard and Reporting

89

Email Account Protection

88

Anti-Spoofing Protection

88

Threat intelligence Information

87

End-User Warnings in Email Client Software

87

User Flagging of Suspicious Emails

87

Data Loss Prevention

86

Phishing Protection

86

O365 integration

85

Artificial Intelligence / Machine Learning

85

Vendor Capability Ratings

Average 84

Breadth of Features

87

Vendor Support

86

Ease of IT Administration

86

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Quality of Features

84

Ease of Customization

81

Ease of Data Integration

80

Availability and Quality of Training

80

Cisco Secure Email Threat Defense Reviews

Georgette H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Email management without the danger

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email Threat Defense from other similar products?

Advanced malware scanning, mailbox control for clients, and email security. Keeps you calm and assures you that everything is in order, even without the involvement of an administrator. Email-borne threats are still a source of concern for all organizations when it comes to data security. Cisco Secure Email (formerly known as Cisco Email Security) protects against phishing, BEC, malware, and ransomware. Attachment-based malware is protected by Cisco Advanced Malware Protection, and industry-leading threat intelligence combats malicious links. Anti-phishing Technology from Cisco. Actually everything is superior with the soft.

What is your favorite aspect of this product?

You get a lot of value for your money by using Cisco email security to keep your clients' email safe. Life gets easier and more secure thanks to the Office 365 integration. The most recent form of malicious It provides a sense of security to customers who are providing personal and financial information. It's simple to use. Anti-phishing measures.

What do you dislike most about this product?

Email filtering based on the sender's email address in the header. It's a pain to keep up with so many different logins and places to make changes. Slowness, lag, and a need to sign in all the time can take a toll on your productivity.

What recommendations would you give to someone considering this product?

Try it out for yourself to get a feel for how it works. As a sender, I've mostly used Cisco, but a user's perspective may be different. A secure email program can be extremely useful for someone in the IT industry. In order to ensure the security of our clients' personal and confidential information, we regularly collect personal and confidential information such as their name, social security number, and birth date from them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Mary V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

In this day and age of ransomware and other forms.

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email Threat Defense from other similar products?

This product is great in terms of protecting email. At a time when cyber threats such as ransomware and URL-based phishing attacks are commonplace. It offers an email solution that is based on encryption keys. We face dangers on a regular basis; users in our organization receive a large number of fraudulent and phony emails; users are caught more than once; as a result, our organization must take measures to protect its users.

What is your favorite aspect of this product?

The features that we enjoy most in this solution are as follows: protection against malicious files and phony or fraudulent emails * Codes and ciphers (emails are encrypted via key based wrapping ). An additional antivirus solution provided by Sophos. Protection of data through encryption of cloud-based email.

What do you dislike most about this product?

I can't think of anything that I truly dislike about it; the only issues I've had with it are the same ones I've had with any other Cisco product: because Cisco is such a large company, getting responses to questions or concerns can be a bit slow. Other than that, I can't think of anything that I dislike about it.

What recommendations would you give to someone considering this product?

Because all current businesses are susceptible to email risks such as spamming and viruses, Cisco Secure Email will be beneficial to all organizations. This is due to the fact that all modern businesses utilize email. You will no longer need to be concerned about the aforementioned dangers if you use this software. In addition to that, you have full end-to-end encryption for your email. We needed a way to securely send email to and from clients that did not require the end users to have a substantial amount of technical knowledge or to undergo extensive training.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Khevin C.

  • Role: C-Level
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Scanning inbound & outbound emails in real time

Likeliness to Recommend

10 /10

What differentiates Cisco Secure Email Threat Defense from other similar products?

When I first started using Cisco Secure Email, it was called Email Security and for the years that I've used it, I am yet to find its match for the following reasons: first of all, I felt like our network was impenetrable via email for the fact that all inbound emails, as well as outbound messages were scanned thoroughly. The multi-layered defense is unique in its kind, providing threat intelligence in real time, when it comes to email attachments.

What is your favorite aspect of this product?

I absolutely love the multi-factor authentication, making it almost impossible for a hacker to access an employee's email account remotely. The domain protection features are great also: having DMARC configured and enabled really gives this enhanced level of protection. Last but not least, threats are sandboxed and quarantined with the real-time malware block, making it virtually impossible for a network to be tampered.

What do you dislike most about this product?

The pricing might not be appropriate for small businesses and there are actually quite a number of complex configurations to be performed, requiring an IT specialist or team.

What recommendations would you give to someone considering this product?

Whether you are looking to enhance your level of protection for your email services, be it on-premises, in the cloud or hybrid, Cisco Secure Email provides a solution for all of these. They are amazing when it comes to advanced malware protection as well as phishing protection. They can easily spot a suspicious file as well as suspicious behaviors, thanks to their machine learning tools. For all these reasons, I recommend Cisco Secure Email.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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