Cisco Systems

Cisco Secure Email Threat Defense

Composite Score

8.5 /10

CX Score

8.8 /10

32 Reviews Write a Review

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What is Cisco Secure Email Threat Defense?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details

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Awards & Recognition

Cisco Secure Email Threat Defense won the following awards in the Cloud Email Security category

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4 Top Rated Capabilities

11 Top Rated Features

2024

4 Top Rated Capabilities

11 Top Rated Features

2023

Cisco Secure Email Threat Defense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email Threat Defense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

4
Since last award

86 Satisfaction of Cost Relative to Value

7
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email Threat Defense?

0% Negative

5% Neutral

95% Positive

Pros

Helps Innovate
Respectful
Fair
Transparent

Feature Ratings

Average 86

Malware Blocking

Administrator Dashboard and Reporting

Email Account Protection

Anti-Spoofing Protection

Threat intelligence Information

End-User Warnings in Email Client Software

User Flagging of Suspicious Emails

Data Loss Prevention

Phishing Protection

O365 integration

Artificial Intelligence / Machine Learning

Vendor Capability Ratings

Average 84

Breadth of Features

Vendor Support

Ease of IT Administration

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Also Featured in...

Secure Email Gateway

Score 8.1

View Cisco Secure Email Threat Defense in this category (opens in a new tab)

Cisco Secure Email Threat Defense Reviews

Brooke S.

Role: Operations
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Cisco SE: Protects Our Organization Brand Identity

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email Threat Defense from other similar products?

Cisco Secure Email offers multiple email protections such as domain, anti-virus, phishing, spoofing, domain and anti-spam which other competitive platforms fails to offer hence adding more technical processes of integrating with other email protection platforms.

What is your favorite aspect of this product?

The best thing about Cisco Secure Email is how it had eradicated manual procedures when protecting emails against attacks. With, we have realized high ROI by detecting various sorts of threats before they attack us hence maintaining high reputation for our organization.

What do you dislike most about this product?

Although Cisco Secure Email offers all and sophisticated email protection capabilities, it requires IT skills to integrate with external applications and lacks on-premise applications for Android and iOS systems.

What recommendations would you give to someone considering this product?

Maintain reputation of your organization by protecting emails from common threats, which can lead to massive financial losses.

Pros

Helps Innovate
Trustworthy
Caring
Client Friendly Policies

Vincent C.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2021

Many features but complex management requirements

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email Threat Defense from other similar products?

The amount of granular control for the majority of the settings available.

What is your favorite aspect of this product?

The amount of configuration and detail possible for all the settings, reports, configurations.

What do you dislike most about this product?

Management is tedious and the GUI is not intuitive. I've required frequent assistance from their support team.

What recommendations would you give to someone considering this product?

Have someone trained in the product or send them to training or you will be relying on technical support quite a bit.

Pros

Respectful
Reliable
Helps Innovate
Continually Improving Product

Cons

Less Efficient Service
Less Effective Service
Wastes Time

Cisco Secure Email Threat Defense

What is Cisco Secure Email Threat Defense?

Company Details

Need Assistance?

Awards & Recognition

Cisco Secure Email Threat Defense Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

4 Since last award

86 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Cisco Secure Email Threat Defense?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Artificial Intelligence / Machine Learning Service "learns" the organization's email activity/behavior, tuning in to settings appropriate for activities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Secure Email Gateway

Cisco Secure Email Threat Defense Reviews

Brooke S.

Cisco SE: Protects Our Organization Brand Identity

Likeliness to Recommend

Pros

Vincent C.

Many features but complex management requirements

Likeliness to Recommend

Pros

Cons

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IRONSCALES

1
Since last award

4
Since last award

7
Since last award

Feature Ratings

Malware Blocking

Administrator Dashboard and Reporting

Email Account Protection

Anti-Spoofing Protection

Threat intelligence Information

End-User Warnings in Email Client Software

User Flagging of Suspicious Emails

Data Loss Prevention

Phishing Protection

O365 integration

Artificial Intelligence / Machine Learning

Vendor Capability Ratings

Breadth of Features

Vendor Support

Ease of IT Administration

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training