Cisco Systems

Cisco Secure Email Threat Defense

Composite Score

8.1 /10

CX Score

8.4 /10

74 Reviews Write a Review

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What is Cisco Secure Email Threat Defense?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details

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Awards & Recognition

Cisco Secure Email Threat Defense won the following awards in the Secure Email Gateway category

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2025 Data Quadrant Champion

Latest Award, 2025

4 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

Cisco Secure Email Threat Defense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email Threat Defense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email Threat Defense?

2% Negative

3% Neutral

95% Positive

Pros

Helps Innovate
Respectful
Security Protects
Reliable

Feature Ratings

Average 86

Encryption and Decryption

Anti Phishing and Spear Phishing

Anti Malware Behavioral Detection

URL and Malware Detection

Reporting Components

End User Spam Visibility and Controls

Data Loss Prevention

Hosted Email Support

Anti Malware Signature Detection

Anti Spam and Bulk Email Detection

Email Retention and Archiving

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Quality of Features

Breadth of Features

Ease of Customization

Vendor Support

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

Cloud Email Security

Score 8.5

View Cisco Secure Email Threat Defense in this category (opens in a new tab)

Cisco Secure Email Threat Defense Reviews

Diane R.

Role: Sales Marketing
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2020

Works as designed

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email Threat Defense from other similar products?

Ease of use

What is your favorite aspect of this product?

Support and interactions with vendor

What do you dislike most about this product?

Nothing, it works as designed

What recommendations would you give to someone considering this product?

Test, always test

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Role: Information Technology
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Good product glad we switch

Likeliness to Recommend

5 /10

Pros

Helps Innovate
Enables Productivity
Security Protects
Continually Improving Product

Cons

Less Inspiring
Less Caring
Vendor's Interest First

Kevin T.

Role: Information Technology
Industry: Consulting
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jan 2020

Awesome suite, secure,?effective and uninttusive

Likeliness to Recommend

6 /10

What differentiates Cisco Secure Email Threat Defense from other similar products?

It just works

What is your favorite aspect of this product?

Everything!!!!!

What do you dislike most about this product?

Nothing it’s great

What recommendations would you give to someone considering this product?

Buy it now!!!!!

Pros

Continually Improving Product
Performance Enhancing
Unique Features
Saves Time

Cisco Secure Email Threat Defense

What is Cisco Secure Email Threat Defense?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

Cisco Secure Email Threat Defense Ratings

87 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Cisco Secure Email Threat Defense?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Anti Malware Behavioral Detection Active code detection and execution.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Data Loss Prevention Outbound content filtering based on policy configuration with notification or redactive functions.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Email Retention and Archiving Inbound and outbound logging capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Cloud Email Security

Cisco Secure Email Threat Defense Reviews

Diane R.

Works as designed

Likeliness to Recommend

Pros

Good product glad we switch

Likeliness to Recommend

Pros

Cons

Kevin T.

Awesome suite, secure,?effective and uninttusive

Likeliness to Recommend

Pros

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Feature Ratings

Encryption and Decryption

Anti Phishing and Spear Phishing

Anti Malware Behavioral Detection

URL and Malware Detection

Reporting Components

End User Spam Visibility and Controls

Data Loss Prevention

Hosted Email Support

Anti Malware Signature Detection

Anti Spam and Bulk Email Detection

Email Retention and Archiving

Vendor Capability Ratings

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Quality of Features

Breadth of Features

Ease of Customization

Vendor Support

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training