

What is Splunk IT Service Intelligence?
Splunk ITSI is a powerful tool for infrastructure monitoring, event management and mature AIOps platforms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
94 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Splunk IT Service Intelligence?
Pros
- Enables Productivity
- Unique Features
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Event & Alert Management Automation
Security Operations Automation
Analyze Activity Data
Analyze Discovery Data
Operational Task Automation
Data Visualization
Incident Management Automation
Machine Learning
Performance & Capacity Management Automation
Problem Management Automation
Explainable and Trainable Algorithms
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Splunk IT Service Intelligence Reviews

Ashish j.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Let's give Wing's to the data, and fly high.
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
Big data management, performance monitoring and analysis, anomaly detection, event correlation, IT service management all these on a single tool called splunk
What is your favorite aspect of this product?
Easy and effective way to onboard and analyse data
What do you dislike most about this product?
Nothing as such , but if you ask me then pricing 😉 , training are costly
What recommendations would you give to someone considering this product?
Yes,go for it , if you really care about your data.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2024
A Must-Have for IT Operations
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shirley o.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Nov 2022
Great for modernizing IT with AI
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
It is by far the most effective software for preventing unplanned downtimes. It has helped us stop the downtimes to almost negligible levels.
What is your favorite aspect of this product?
Greatly accelerates the meantime for responding to threats (MTTRs). Gives you complete full-stack visibility. It has a high adapting machine learning algorithm.
What do you dislike most about this product?
They lack a comprehensive training program for new users.
What recommendations would you give to someone considering this product?
Splunk AIops is the most effective and malleable tool to use if you want to record top measurable business results.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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