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Cisco Umbrella Logo Award Winner Product Badge
Cisco Systems

Cisco Umbrella

Composite Score
8.7 /10
CX Score
9.1 /10
Category
Cisco Umbrella
8.7 /10

What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


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Awards & Recognition

Cisco Umbrella won the following awards in the Secure Access Service Edge category

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Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Umbrella.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Enables Productivity

Feature Ratings

Average 83

Secure Web Gateway (SWG)

88

Enablement for Security Teams

86

Zero Trust

85

Network Sandboxes

85

Viable Alternative VS Traditional MPLS

84

Cloud Access Security Broker (CASB)

83

Web Application and API Protection (WAAP)

83

Firewall as a Service (FWaaS)

82

Remote Browser Isolation (RBI)

80

Data Analytics / BI / AI

80

SD-WAN

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Breadth of Features

83

Ease of Customization

82

Quality of Features

81

Ease of Data Integration

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

80

Availability and Quality of Training

78

Vendor Support

76

Cisco Umbrella Reviews

Simon A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Provides high level security to employees

Likeliness to Recommend

8 /10

What differentiates Cisco Umbrella from other similar products?

I would like it to, among other things, offer additional reporting or information on where to locate reporting. Although endpoint administration is straightforward, finding relevant data needs some research. Cisco Umbrella has a plethora of features, which I discovered. It helps secure user-friendly access in the first place by providing centralized orchestration and in-the-moment application optimization. Second, increase the security of remote and mobile access. Last but not least, while competing systems are expensive and lack sufficient functionality, Cisco Umbrella is priced affordably.

What is your favorite aspect of this product?

Prior to this, we had security difficulties because anyone could simply access our devices and applications, but it now offers us a secure method that boosts our platform experience. I loved how they included a limitation function so that everyone in our business could only access certain data. Utilizing a single platform decreases the complexity of IT as well. I had a great overall experience using Cisco Umbrella. It offers everything in one location, from simplicity of use to the highest level of security.

What do you dislike most about this product?

It is challenging to integrate additional Cisco and Meraki products. Device reporting is lost when I set up a Meraki access point to use an Umbrella Virtual Appliance. The AP's IP address appears next to all reporting.

What recommendations would you give to someone considering this product?

The finest security solution for the office is Cisco Umbrella since it is more scalable than competitors and always prior prioritizes employee and corporate security. Every business that needs additional security should use it, in my opinion, because it is easy to use and allows you to control the level of access that employees have to the system, even if it is simple for them to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Daniel G.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

A high quality protection tool

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

Unlike other tools, we can say that this one is different because CiscoUmbrella has tools to analyze a company's data and thus be able to defend it from both viruses or malware and phishing, this type of security tools are aimed at preventing the theft of information from a company. company as well as employees.

What is your favorite aspect of this product?

What we like the most about this tool is that Cisco Umbrella is easy to configure and effective in its protection. You just need to configure what and how you want to protect and then add your roaming computers.

What do you dislike most about this product?

We, as very particular users of this tool, have not found any type of failure, so we can say that it is a great tool for us.

What recommendations would you give to someone considering this product?

One of the reasons why we can recommend this product is because it has many unique features such as its monitoring power, since it can check all the networks to which a computer is connected, as well as their security status.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Lionel E.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Convinient Access System

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

Cisco Umbrella has incorporated the cloud security, which is a functional structures.

What is your favorite aspect of this product?

Cisco Umbrella has the encryption option, that suits all the safety structure

What do you dislike most about this product?

Cisco Umbrella delivers functional business access plans for every users.

What recommendations would you give to someone considering this product?

Cisco Umbrella brings a resourceful access and protection avenue.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Inspires Innovation

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