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Cisco Umbrella Logo Award Winner Product Badge
Cisco Systems

Cisco Umbrella

Composite Score
8.7 /10
CX Score
9.1 /10
Category
Cisco Umbrella
8.7 /10

What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


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Awards & Recognition

Cisco Umbrella won the following awards in the Secure Access Service Edge category

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Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Umbrella.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Enables Productivity

Feature Ratings

Average 83

Secure Web Gateway (SWG)

88

Enablement for Security Teams

86

Zero Trust

85

Network Sandboxes

85

Viable Alternative VS Traditional MPLS

84

Cloud Access Security Broker (CASB)

83

Web Application and API Protection (WAAP)

83

Firewall as a Service (FWaaS)

82

Remote Browser Isolation (RBI)

80

Data Analytics / BI / AI

80

SD-WAN

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Breadth of Features

83

Ease of Customization

82

Quality of Features

81

Ease of Data Integration

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

80

Availability and Quality of Training

78

Vendor Support

76

Cisco Umbrella Reviews

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Great Product

Likeliness to Recommend

10 /10

Pros

  • Efficient Service
  • Inspires Innovation
  • Respectful
  • Includes Product Enhancements

Christophe B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Best security authentication tool

Likeliness to Recommend

10 /10

What differentiates Cisco Umbrella from other similar products?

Cisco Umbrella has so many differentiable features that resolve all of our problems. It significantly improved our network performance problems. Prior to this, our network was out-of-date, but thanks to Cisco Umbrella, we can identify the problems and address them although it operates flawlessly on our systems and vastly simplifies working in the organization.

What is your favorite aspect of this product?

As technology is becoming more strong with the passage of time, authentication issues and viruses are also stronger with time, so we need a tool that gives us a secure environment and consolidates all of our data in a single place. That's why I chose Cisco Umbrella over all other tools. I found their setup to be a simpler and more manageable tool. This system simplifies daily maintenance, provides better security protection, and enhances network performance.

What do you dislike most about this product?

I had not so much to say bad about it but there are some things that I hate more and need improvement in. It is a bit complicated not to have integration with Cisco AMP. 2 Reporting I want it to be simpler to organize.

What recommendations would you give to someone considering this product?

Cisco Umbrella is a reliable solution for data monitoring and internet security. The Duo security app is simple to download from the Play Store. We also benefit greatly from its close connectivity with Meraki security appliances. . Undoubtedly, Cisco Umbrella is a solution that is simple to use and maintain.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Elena S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Fast and simple security tool

Likeliness to Recommend

10 /10

What differentiates Cisco Umbrella from other similar products?

Cisco Umbrella is the platform designed as SASE Architecture and comes with upgraded AI-based threat intelligence algorithms that consistently generate outstanding results for our satisfaction, as proven by rigorous benchmark assessment that is conducted on a regular basis. It makes it totally easier for remote workers to connect to remote systems without any issues and forget security concerns.

What is your favorite aspect of this product?

What matters most about Cisco Umbrella is that it always works very well when it comes to having the security of our own desires, in addition to many clever features, a great user experience, and other benefits. This software has a lot of other great features as well, such as pre-installed MSP alternatives, first-rate central control, visualization techniques, and prompt support.

What do you dislike most about this product?

There is a little uninteresting thing and it is that to gain secure access to the firm website, I occasionally have to try a few different passcodes, but since this only rarely occurs, it is not a huge deal for me but for someone who is not patient to gain access.

What recommendations would you give to someone considering this product?

To provide subscribers with the utmost security and comfort I am aware of how challenging it may be to find an internet security provider who will never fail you, but you have now found a great platform. The robust solution you need for having fully protected access service edges is Cisco Umbrella, which offers all the hottest characteristics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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