


What is Cisco Umbrella?
Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
2
Since last award
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Umbrella?
Pros
- Reliable
- Performance Enhancing
- Security Protects
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Secure Web Gateway (SWG)
Enablement for Security Teams
Zero Trust
Network Sandboxes
Viable Alternative VS Traditional MPLS
Cloud Access Security Broker (CASB)
Web Application and API Protection (WAAP)
Firewall as a Service (FWaaS)
Remote Browser Isolation (RBI)
Data Analytics / BI / AI
SD-WAN
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Quality of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Cisco Umbrella Reviews
Freda H.
- Role: Operations
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Nov 2024
Cisco Umbrella secure access lessens complexity
Likeliness to Recommend
What differentiates Cisco Umbrella from other similar products?
The security service team was a true asset it gave us an advantage point where the company spent less on specialized staffing, when operating in a secure digital environment was sought after they provided good advice to remedy problems before they began. Unified and enhance security functions were state of the art.
What is your favorite aspect of this product?
Lessening the complexity for the company major components exist when Intergrations, implementation of SASE into networks, infrastructure while attempting to meet requirements ask for by the organization that clearly has an outdated system which untimely needs additional testing, staffing resources with applicable skills, deployment and optimization to enhance features and teak capabilities.
What do you dislike most about this product?
The additional cost associated with the product and services which led to a reduction in formal training of team members and the cisco team client services are not always readily available when needed., plan in advance.
What recommendations would you give to someone considering this product?
The SD Wan and cloud firewalls with the unified, enhanced security features was worth the investment, conduct a comprehensive evaluation with use cases, ask about features not listed that are on your wish list expect cost savings by consolidating multiple system and tools
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Brandon R H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2024
Secure Coding, Secure Network with Umbrella
Likeliness to Recommend
What differentiates Cisco Umbrella from other similar products?
It is the ability to block malicious domains and IPs at the DNS layer, effectively preventing communication with known cyberthreats. This protects your development environment from malware, phishing, and other threats. It keeps your code safe and your network secure. Umbrella is flexible and protects your entire software development ecosystem. Its dashboard shows you what's going on in your network. You can see and react to potential threats.
What is your favorite aspect of this product?
Its intuitive interface and comprehensive protection have become indispensable allies in our pursuit of crafting innovative software solutions while maintaining a robust security posture.
What do you dislike most about this product?
One area that could be improved is its integration with more specialized development tools and frameworks. As the software industry changes quickly, making Umbrella compatible with new technologies would help it become the go-to security solution for software engineers.
What recommendations would you give to someone considering this product?
I've seen how network breaches can hurt software projects. Umbrella has helped us create secure and reliable code. Its easy-to-use interface and strong security make it a great tool for creating new software while keeping it safe.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Noemi D.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Secure Cloud Enablement
Likeliness to Recommend
What differentiates Cisco Umbrella from other similar products?
Cisco Umbrella provides secure internet access. Its DNS security can filter websites, limit cloud apps, and block threats. It works everywhere. Umbrella's cloud-delivered model ensures consistent policy enforcement anywhere users go. The management console lets you customize acceptable web categories and monitor internet activity. You also get security intelligence from Cisco Talos.
What is your favorite aspect of this product?
When I tell customers how to use Cisco Umbrella, I show them how it can make their internet security the same everywhere. Umbrella doesn't require on-premises hardware. It simply routes devices' DNS requests through its cloud.
What do you dislike most about this product?
Umbrella relies on the internet, so if links go down, it won't work. The policy engine can't adapt to changing user and app behaviors over time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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