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Claris International Inc.

Claris FileMaker

Composite Score

7.6 /10

CX Score

7.9 /10

33 Reviews Write a Review

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What is Claris FileMaker?

Take on digital transformation with Claris FileMaker. Quickly build custom apps that solve your business problems today — and tomorrow. Accelerate your business, unlock your team’s creative potential, and drive to better outcomes.

Company Details

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Claris FileMaker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Claris FileMaker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Claris FileMaker?

13% Negative

5% Neutral

82% Positive

Pros

Reliable
Enables Productivity
Security Protects
Saves Time

Feature Ratings

Average 76

Process Monitoring and Optimization

Form and Report Building

BPM Workflow and Approvals

Process Modelling and Design

Collaboration

Process Simulation and Execution

Deployment

Process Management

Business Rules Management

Analytics and Reporting

Knowledge and Document Management

Vendor Capability Ratings

Average 73

Vendor Support

Ease of Implementation

Quality of Features

Ease of Customization

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Claris FileMaker Reviews

Sara C.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2021

Totally customizable product

Likeliness to Recommend

8 /10

What differentiates Claris FileMaker from other similar products?

It is fairly easy to customize when compared with similar platforms.

What is your favorite aspect of this product?

The available templates that can be adapted to the client need without needing to create them from the root.

What do you dislike most about this product?

The source control is problem.

What recommendations would you give to someone considering this product?

Actually anyone with access can edit the program, has some neat built in tricks like built in graphs, tab controls, web viewers - check them before you start using the platform because it saves you time.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: Consultant
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Helpful tools for running a small business

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Kimberly B.

Role: Sales Marketing
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2020

Very easy to install and implement.

Likeliness to Recommend

8 /10

What differentiates Claris FileMaker from other similar products?

I has a huge variety of features.

What is your favorite aspect of this product?

Ease of searching data and files

What do you dislike most about this product?

HMI interface needs to look more 21st Century.

What recommendations would you give to someone considering this product?

Research every product available to compare the features.

Pros

Over Delivered
Transparent
Friendly Negotiation
Helps Innovate

Claris FileMaker

What is Claris FileMaker?

Company Details

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Awards & Recognition

Claris FileMaker Ratings

74 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Claris FileMaker?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Claris FileMaker Reviews

Sara C.

Totally customizable product

Likeliness to Recommend

Pros

Helpful tools for running a small business

Likeliness to Recommend

Pros

Kimberly B.

Very easy to install and implement.

Likeliness to Recommend

Pros

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Feature Ratings

Process Monitoring and Optimization

Form and Report Building

BPM Workflow and Approvals

Process Modelling and Design

Collaboration

Process Simulation and Execution

Deployment

Process Management

Business Rules Management

Analytics and Reporting

Knowledge and Document Management

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Quality of Features

Ease of Customization

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Ease of Data Integration