
What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
8
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Commenting
Unit Tests
Bug Detection
Refactoring
Multi-Language Support
IDE Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Availability and Quality of Training
Claude Reviews

Harsh M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
There's more than ChatGPT! Try Claude
Likeliness to Recommend
What differentiates Claude from other similar products?
While the tools such as ChatGPT made a name for itself, Claude is too a hero when we compare, it's a silent AI GPT tool which does all the work if you are looking for a new AI tool to experience.
What is your favorite aspect of this product?
The code generation as well as explanation is way too fast and rapid, giving you enough time to go through the content while the other content is loading
What do you dislike most about this product?
The UI color combination and the sidebar can be improved for a more customer friendly user experience
What recommendations would you give to someone considering this product?
Give this a try, anthropic has created a promising product
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Gurdeep S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Most "Human like" AI tool so far
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude processes inputs very quickly and responds very fast and it really feels like you are interacting with a real human.
What is your favorite aspect of this product?
Best part about claude is that it is aligned with human values and focuses a lot on security.
What do you dislike most about this product?
Claude lacks features like image and video understanding and could be restrictive for some scenarios because of its safety features
What recommendations would you give to someone considering this product?
Claude focuses on safety, Ethical use of AI, if your most of the requirement is around text or its really better than other alternatives. Great tool for customer support applications and content generation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Ritesh K.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Dec 2024
Good for development purpose, try with ChatGPT
Likeliness to Recommend
What differentiates Claude from other similar products?
Good for development, code generation
What is your favorite aspect of this product?
Speed of response, interface
What do you dislike most about this product?
lack of models, features
What recommendations would you give to someone considering this product?
should try with other LLMs, worth to use for development & content creation
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Please tell us why you think this review should be flagged.
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