
What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceClaude Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Claude.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
8
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Commenting
Unit Tests
Bug Detection
Refactoring
Multi-Language Support
IDE Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Availability and Quality of Training
Claude Reviews

Om T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
it's a great tool for writing and summarizing text
Likeliness to Recommend
What differentiates Claude from other similar products?
claude is excellent at understanding and generating long pieces of text. i can give it a whole book to read, and it can summarize it for me or answer questions about it. it has a very large context window, which is its main advantage.
What is your favorite aspect of this product?
i love using it to summarize long articles and research papers. it saves me hours of reading. i can just give it the pdf, and it will give me a short and concise summary of the main points.
What do you dislike most about this product?
the summarization can sometimes miss important nuances or details. you should always read the original document if it is very important.
What recommendations would you give to someone considering this product?
i recommend claude to anyone who has to deal with a lot of text in their work, like students, researchers, and writers.
Pros
- Reliable
- Saves Time
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Dipak M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
the focus on safety is very clear.
Likeliness to Recommend
What differentiates Claude from other similar products?
it is very clear that the creators of this ai have spent a lot of time thinking about safety and ethics. it is much harder to get it to say harmful or inappropriate things.
What is your favorite aspect of this product?
i like that it has a "constitutional ai" approach. it has a set of principles that guide its behavior. this makes me trust it more than some of the other models.
What do you dislike most about this product?
it can sometimes be a bit too cautious and refuse to answer harmless questions.
What recommendations would you give to someone considering this product?
if you are looking for a safer and more responsible ai, this is the one to use.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rahul S.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2025
It's a great tool for legal professionals.
Likeliness to Recommend
What differentiates Claude from other similar products?
I am a lawyer, and i have to review very long contracts and legal documents. Claude's ability to process these documents is a huge help.
What is your favorite aspect of this product?
I love that i can upload a long contract and ask it to "find all the clauses related to liability". It can analyze the document and extract the relevant information for me in seconds.
What do you dislike most about this product?
It is not a replacement for a real lawyer. You must review its output carefully.
What recommendations would you give to someone considering this product?
For any legal professional who has to deal with long documents, this is a game changer.
Pros
- Performance Enhancing
- Unique Features
- Saves Time
- Security Protects
Cons
- Less Transparent
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
