
What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
8
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Commenting
Unit Tests
Bug Detection
Refactoring
Multi-Language Support
IDE Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Availability and Quality of Training
Claude Reviews
Vikash K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Best AI for real life coding work
Likeliness to Recommend
What differentiates Claude from other similar products?
The response from the model of claude is totally above the expectations.
What is your favorite aspect of this product?
The way it clearly gives output what is required as a user who is coding
What do you dislike most about this product?
The ease of accessing the claude and limit of chat
What recommendations would you give to someone considering this product?
This is the best AI coding model which is available in the market as of now.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Newton M.
- Role: C-Level
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jun 2025
A clarity based AI
Likeliness to Recommend
What differentiates Claude from other similar products?
The clarity of and safety of the platform
What is your favorite aspect of this product?
My favorite aspect of Claude is its careful balance between being helpful and safe. It feels like having a thoughtful conversation partner who prioritizes clear, accurate, and responsible responses. This makes it especially reassuring for sensitive topics or complex questions where trust matters most.
What do you dislike most about this product?
What I dislike most is that Claude can sometimes be a bit too cautious or reserved, which occasionally limits how creative or spontaneous its responses can be. While I appreciate the focus on safety, there are moments when it feels like it holds back too much, especially in more open-ended or imaginative tasks.
What recommendations would you give to someone considering this product?
If you’re considering Claude, I’d recommend it especially if you value safety, clarity, and thoughtful responses. It’s a great choice for educators, researchers, or anyone who wants an AI that prioritizes ethical guidelines. Just keep in mind it can be a bit cautious, so if you need more creative freedom, you might want to try it alongside other AI tools. Overall, it’s a solid, reliable companion for meaningful conversations.
Pros
- Altruistic
- Continually Improving Product
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.

Deborah O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Tool with Ease of Usage
Likeliness to Recommend
What differentiates Claude from other similar products?
It’s especially good at maintaining flow and understanding subtle context shifts, which makes it stand out for collaborative or brainstorming work.
What is your favorite aspect of this product?
When it comes to coding, it's great at breaking down complex logic or offering clean, readable solutions without overcomplicating things.
What do you dislike most about this product?
Sometimes it avoids answering directly or takes a few tries to get to the point, which can slow things down when I’m trying to work efficiently.
What recommendations would you give to someone considering this product?
it’s great for that collaborative, back-and-forth feel. Just be sure to validate any technical output, especially code or statistical claims, as it can sometimes sound confident even when it's off.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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