
What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
91 Plan to Renew
4
Since last award
80 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Unit Tests
Commenting
Refactoring
Bug Detection
Multi-Language Support
IDE Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Vendor Support
Breadth of Features
Availability and Quality of Training
Claude Reviews

Chun Teck G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2025
Efficiency and innovation
Likeliness to Recommend
What differentiates Claude from other similar products?
Take a different approach by using search queries and external sources.
What is your favorite aspect of this product?
It makes coding less cumbersome and offers hyper-personalization with data source synchronization: the ability to train on data sources and LLM models provides hyper-personalized support, creating personalized recommendations based on our preferences.
What do you dislike most about this product?
It comes with certain limitations related to data retrieval and extraction methods.
What recommendations would you give to someone considering this product?
Claude recognizes multiple code sources for accurate data extraction.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Altruistic
Please tell us why you think this review should be flagged.

Winni H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2025
A new and perfect AI for programmers.
Likeliness to Recommend
What differentiates Claude from other similar products?
It's smarter, focusing on development tasks by improving programming and optimization capabilities in the front-end (ideal for beautiful web page designs).
What is your favorite aspect of this product?
I liked how easy it is to navigate; I had no trouble navigating through it. The interface seems intuitive, modern, and simplistic.
What do you dislike most about this product?
I didn't encounter any difficulties with Claude.
What recommendations would you give to someone considering this product?
Claude improves your programming skills.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Nurul S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2025
Super long texts
Likeliness to Recommend
What differentiates Claude from other similar products?
It supports super long texts and is available on multiple platforms and IDEs....
What is your favorite aspect of this product?
Claude is much better for very long texts and creative writing.
What do you dislike most about this product?
Clean and safe.
What recommendations would you give to someone considering this product?
When you're writing a script for a presentation, Claude is far superior at creative writing and editing, allowing you to create quick scripts. If you need to parse files and documents, you can upload up to 100 simultaneous cisco files. Claude maintains conversation context for longer and has twice as many tokens as ChatGPT per conversation. The AI you use can limit the final outcome of your ideas. Don't limit yourself to just one. Learn how to use Claude, Blackbox AI, and Replit AI.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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