
What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
91 Plan to Renew
4
Since last award
80 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Unit Tests
Commenting
Refactoring
Bug Detection
Multi-Language Support
IDE Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Vendor Support
Breadth of Features
Availability and Quality of Training
Claude Reviews

Serene C.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Jan 2025
It's a good product, and it's invaluable!
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude is very helpful and can process a lot of data at a go, which most AI can not.
What is your favorite aspect of this product?
I love that I could chat with it and send files for its assistance, and it's so very vast in analysis which is quite good.
What do you dislike most about this product?
Sometimes, there are repetitive responses, which is point-blank frustrating, but I get it, they are models which can be improved overtime.
What recommendations would you give to someone considering this product?
To sharpen your creative ability, and get better at brainstorming great creatives, this is one product you will love. Take your time with it, and learn to use the right prompts for great results.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Awesome tool to use
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Gaurav P.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Dec 2024
Best AI tool for programming
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude is designed for programming
What is your favorite aspect of this product?
context window
What do you dislike most about this product?
breadth of features, and lack of improvements
What recommendations would you give to someone considering this product?
best AI tool for programming, must try to improve productivity.
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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