
What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
8
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Commenting
Unit Tests
Bug Detection
Refactoring
Multi-Language Support
IDE Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Availability and Quality of Training
Claude Reviews

Nwoye M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Powerful and Efficient
Likeliness to Recommend
What differentiates Claude from other similar products?
Human-like Conversational Style: Claude is designed to be more aligned with human conversational norms, making interactions feel smoother and more intuitive. Safety and Alignment Focus: Claude places a strong emphasis on safe and aligned responses, aiming to reduce harmful outputs and misunderstandings. Customizability and Memory: While memory capabilities are still evolving, Claude is structured to remember user preferences and context better over extended interactions.
What is your favorite aspect of this product?
My favorite aspect of this product is its ability to seamlessly assist with complex problem-solving and code development, especially in multi-step tasks like building ASP.NET Core MVC applications, structuring database queries, or designing UI components. The combination of natural conversation flow and technical depth makes it an incredibly efficient development companion.
What do you dislike most about this product?
One limitation I notice is the occasional inconsistency in handling long, complex conversations, especially when detailed context or multi-step problem-solving is involved. Sometimes, maintaining coherence across multiple related tasks can be challenging. Additionally, the lack of full IDE-like features (like real-time debugging or deeper code analysis) within the chat can slow down more advanced development workflows.
What recommendations would you give to someone considering this product?
Define Clear Objectives: Start with clear questions or well-defined goals. The more specific you are, the more accurate and helpful the responses will be. Leverage Iterative Development: For coding tasks, break your problems into smaller pieces and iterate with feedback. This helps maintain clarity and ensures you're always aligned. Utilize Context Effectively: When working on multi-step problems (like building an ASP.NET Core MVC application), provide a bit of context at the start of each session to minimize confusion.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Peter A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Claude: A Smart and Versatile Assistant
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude stands out with its natural conversational flow, focus on safety and ethics, user-friendly interface, adaptability across various use cases, and strong contextual understanding in extended conversations.
What is your favorite aspect of this product?
My favorite aspect of Claude is its ability to maintain a natural, coherent conversation over long exchanges, making interactions feel more intuitive and engaging.
What do you dislike most about this product?
What could be improved in Claude is its handling of highly specialized topics - while it performs well in general, it occasionally lacks depth in more niche or complex areas.
What recommendations would you give to someone considering this product?
If you're considering Claude, I recommend leveraging its natural conversational abilities for tasks that require ongoing dialogue or complex queries. It’s great for general knowledge, brainstorming, and support in diverse areas. However, for highly specialized or technical topics, it may need some supplementary resources.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Easy to use, quality response and inexpensive
Likeliness to Recommend
Pros
- Trustworthy
- Client Friendly Policies
- Altruistic
- Acts with Integrity
Please tell us why you think this review should be flagged.
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