
What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
2
Since last award
91 Plan to Renew
4
Since last award
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code Completion
Natural Language Generation
Summarization & Explanation
Commenting
Unit Tests
Bug Detection
Refactoring
Multi-Language Support
IDE Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Vendor Support
Breadth of Features
Availability and Quality of Training
Claude Reviews

Ritesh K.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Dec 2024
Good for development purpose, try with ChatGPT
Likeliness to Recommend
What differentiates Claude from other similar products?
Good for development, code generation
What is your favorite aspect of this product?
Speed of response, interface
What do you dislike most about this product?
lack of models, features
What recommendations would you give to someone considering this product?
should try with other LLMs, worth to use for development & content creation
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Please tell us why you think this review should be flagged.

Matthew C.
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2024
Fantastic competitor to OpenAI!
Likeliness to Recommend
What differentiates Claude from other similar products?
The reasoning of their LLM aligns more to sufficient responses with my business use cases.
What is your favorite aspect of this product?
The chat completion responses.
What do you dislike most about this product?
None that I can say.
What recommendations would you give to someone considering this product?
You got to shop around and make sure you have proper evaluation processes / tools in place for assessing if this particular LLM fits your use case!
Pros
- Helps Innovate
- Enables Productivity
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Julian G.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Smart but needs visuals
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude's best feature is that its answers are more in-depth and professional, especially when it comes to complex questions that require logical consistency. Instead of giving ambiguous answers like other AIs, Claude will clearly point out areas of uncertainty and explain why.
What is your favorite aspect of this product?
Claude excels in code understanding and programming assistance. Not only does he understand code logic accurately, but he also provides practical optimisation advice, which helps our development team a lot. And it always answers with a professional depth of thought.
What do you dislike most about this product?
The biggest regret at the moment is the lack of image processing and generation capabilities. As the head of a design tools company, I often have to deal with visual design related issues, which Claude is not yet able to directly support.
What recommendations would you give to someone considering this product?
Claude is a good choice if your work involves more textual content creation, code development, or tasks that require in-depth analysis. It's recommended to define your core needs - if you're more focused on text and logic analysis, Claude is worth a try; if you're mainly dealing with graphic design, you may need to use it in conjunction with other tools.
Pros
- Helps Innovate
- Friendly Negotiation
- Continually Improving Product
- Reliable
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
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