
What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
8
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Commenting
Unit Tests
Bug Detection
Refactoring
Multi-Language Support
IDE Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Availability and Quality of Training
Claude Reviews
Deep R.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Exceptional model, but terrible support & pricing
Likeliness to Recommend
What differentiates Claude from other similar products?
The model, it is actually really good.
What is your favorite aspect of this product?
Again, model, the code completion, debugging and code generation capabilities are amazing
What do you dislike most about this product?
Price and the support. My account was banned for no reason (I had hardly used the account for once or twice), and they never answered me why and never helped me activate the account
What recommendations would you give to someone considering this product?
I would recommend get the access to Claude through other providers, as they might be cheaper
Pros
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
- Helps Innovate
Cons
- Less Effective Service
- Less Caring
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Andrew C.
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Easy, efficient, yet has strong competition
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude offers similar features to other products in this category, showing promise yet falling short on answer quality. It could differentiate based on pricing, but it's a tough market to impres.
What is your favorite aspect of this product?
Claude offers natural language that is slightly better than competitors and feels more personable. It has excellent brainstorming functionality that allows you to get creative and work together.
What do you dislike most about this product?
It isn't as fully features and as cutting edge as the competition. Where the competition feels effortless to use, Claude has a more involved process to get what you want out of it.
What recommendations would you give to someone considering this product?
Consider all your options and if you are looking for a brainstorming partner or quick back and forth for minor queries. Claude is great at thinking and providing interesting analysis and thought.
Pros
- Unique Features
- Enables Productivity
- Trustworthy
- Acts with Integrity
Please tell us why you think this review should be flagged.

Vinod P.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Best AI tool for programming related topics
Likeliness to Recommend
What differentiates Claude from other similar products?
The claude AI is really efficient when it comes to coding/programming related topics. As compared to other tools it gives pretty detailed and accurate code snippets. It also generates good explanation of the questions asked to it.
What is your favorite aspect of this product?
My favorite aspect of Claude AI is that it can be integrated in an IDE called Cursor and then it allow us do code completions in very efficient way. It also lets you ask the error directly in IDE and respond mostly with accurate resolution.
What do you dislike most about this product?
While it shines in coding related topics however its accuracy in general queries isn't that accurate. It might change in future but currently its not up to the mark as compared to generate AI tool like ChatGPT.
What recommendations would you give to someone considering this product?
I would highly recommend this tool to integrate in your daily coding tasks. This tool will definitely increase your productivity by many folds. Its bit pricy at the moment but the returns are totally worth it. If you looking for general purpose AI tools then Claude may not be the best for you, however for coding related topics its best in the market at the moment.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.
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