Cleo

Cleo Integration Cloud

Composite Score

7.9 /10

CX Score

8.3 /10

65 Reviews Write a Review

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What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details

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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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7 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

3 Top Rated Capabilities

4 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

3% Negative

0% Neutral

97% Positive

Pros

Acts with Integrity
Helps Innovate
Continually Improving Product
Client's Interest First

Feature Ratings

Average 82

Data Virtualization

iPaaS

Metadata Management

Synchronization and Replication

API Management and Orchestration

Data Quality Profiling and Cleansing

Data Security

Real Time Integration

Multi Channel Support

Exception Handling and Notifications

Administrative Features

Vendor Capability Ratings

Average 83

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Cleo Integration Cloud Reviews

Jonathan V.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Effective and fast.

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

It allows us to maintain a permanent flow of sensitive documents with total security for our company.

What is your favorite aspect of this product?

It has accelerated data loading and sorting, automated processes and is easily integrated with other applications via API. It also allows to translate data to EDI format.

What do you dislike most about this product?

It is complex to learn how to use it correctly.

What recommendations would you give to someone considering this product?

Contacting support is recommended for a correct implementation and use of the product.

Pros

Helps Innovate
Effective Service
Inspires Innovation
Saves Time

Nancy J.

Role: C-Level
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Great product!

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Cleo Integration Cloud is backed up by a very good and reliable team that is always updating the product on a fast phase.

What is your favorite aspect of this product?

My favorite aspect of Cleo Integration Cloud in that the product becomes very easy to use after getting the appropriate training from Cleo as soon as the implementation is done. Other that than Cleo is the safest way to digital.

What do you dislike most about this product?

To be able to use the Cleo to the full, then you need to not only get the training but also follow up yourself and learn more about the program.

What recommendations would you give to someone considering this product?

I recommend to test a couple of similar providers to make sure which will be suit your needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Daniel S.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Fantastic product! Excellent!

Likeliness to Recommend

10 /10

What differentiates Cleo Integration Cloud from other similar products?

Easier to use

What is your favorite aspect of this product?

Connection Dashboard

What do you dislike most about this product?

It connects to existing services

What recommendations would you give to someone considering this product?

Buy it now

Pros

Trustworthy
Continually Improving Product
Reliable
Performance Enhancing

Cleo Integration Cloud

What is Cleo Integration Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

Cleo Integration Cloud Ratings

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Cleo Integration Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Virtualization Includes ability to create views joining disparate data sources without the need for persistence.

iPaaS Includes iPaaS (Cloud hosting) features and other advanced integration capabilities

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Synchronization and Replication Includes the ability to accurately catch, reflect, and correct changes in data across multiple data stores.

API Management and Orchestration Includes publishing, promoting and overseeing APIs and Orchestration Services.

Data Quality Profiling and Cleansing Includes data cleansing, reconciliation, and profiling across multiple sources in batch mode.

Data Security Includes ability to hide sensitive data by masking with special characters or anonymous information.

Real Time Integration Able to integrate data in near-real time and handle movement of data from a source to target. Monitoring for changes in a data source in a non-invasive manner.

Multi Channel Support The ability to support and connect with channels including Cloud Services, Big Data Platforms, web, mobile, social, IoT, wearables, etc.

Exception Handling and Notifications Ability to catch, report, and handle exceptions; includes transaction logging and event viewing.

Administrative Features Includes basic aspects of data extraction, transformation, and loading. Administrative console and process viewing, interruption, restart, cancel, and rollback.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Cleo Integration Cloud Reviews

Jonathan V.

Effective and fast.

Likeliness to Recommend

Pros

Nancy J.

Great product!

Likeliness to Recommend

Pros

Daniel S.

Fantastic product! Excellent!

Likeliness to Recommend

Pros

Most Popular Cleo Integration Cloud Comparisons

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Altova MapForce

Feature Ratings

Data Virtualization

iPaaS

Metadata Management

Synchronization and Replication

API Management and Orchestration

Data Quality Profiling and Cleansing

Data Security

Real Time Integration

Multi Channel Support

Exception Handling and Notifications

Administrative Features

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support