CloudFlare

Cloudflare

Composite Score

8.9 /10

CX Score

9.3 /10

80 Reviews Write a Review

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What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details

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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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2025 Data Quadrant Champion

Latest Award, 2025

3 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Contract Negotiation

2023

2 Top Rated Capabilities

5 Top Rated Features

2023

Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

2% Negative

4% Neutral

94% Positive

Pros

Trustworthy
Helps Innovate
Continually Improving Product
Effective Service

Feature Ratings

Average 81

Enablement for Security Teams

Network Sandboxes

Firewall as a Service (FWaaS)

Secure Web Gateway (SWG)

Web Application and API Protection (WAAP)

Zero Trust

Cloud Access Security Broker (CASB)

SD-WAN

Viable Alternative VS Traditional MPLS

Remote Browser Isolation (RBI)

Data Analytics / BI / AI

Vendor Capability Ratings

Average 80

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Quality of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Security Service Edge

Score 8.9

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Cloudflare Reviews

Alex C.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Key Recommendation to Adopt Cloudflare

Likeliness to Recommend

8 /10

What differentiates Cloudflare from other similar products?

It facilitates its customers with a zero-trust security suite to simplify deployment and management for us. Its DDoS capabilities for preventing attackers without requiring external configuration is a major differentiator.

What is your favorite aspect of this product?

Cloudflare is one of the most reliable and powerful platform. I deal with low-latency connectivity due to the massive network globally without minimizing the speed. Zero trust suite a single platform creates ease in management and employment. It permits us to customize our application through its edge network.

What do you dislike most about this product?

Its lack of advancement is some of its features such as AI-driven features which hinders more quality work.

What recommendations would you give to someone considering this product?

One should take into account its needs for the best compatibility with the zero-trust suite. It is an ideal choice for those working globally and requires low-latent performance.

Pros

Continually Improving Product
Trustworthy
Effective Service
Respectful

Paras S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Extensive Global network of data centers

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare's extensive global network of data centers, cutting edge security features and user friendliness set it part from other comparable platforms. It provides a full range of services, all consolidated into one platform such as DNS, CDN, WAF and DDoS protection. A reliable and effective methods for safeguarding and improving websites and applications is offered by this integrated approach..

What is your favorite aspect of this product?

The ability of CloudFlare to greatly enhance website performance is my favorite feature. CloudFlare can be greatly speed up page loads, improve user experience and boosts SEO by caching static content. and streamlining the the delivery of dynamic content.

What do you dislike most about this product?

Despite being a strong tool, CloudFlare can be difficult to set up particularly for those who are unfamiliar with networking and security principles. Also a better comprehension of the platform might be necessary to utilize some sophisticated capabilities.

What recommendations would you give to someone considering this product?

I advise assessing unique requirements and financial constraints if we are thinking about using CloudFlare. Think about application or website size and complexity, the necessary security level and the speed enhancement we hope to achieve. Despite being a strong and flexible platform, CloudFlare might not be ideal choice for every company. Before choosing a choice, it's critical to carefully consider the advantage and disadvantages. To become acquainted with the platform and its feature, it is advised to being with free plan.

Pros

Performance Enhancing
Enables Productivity
Inspires Innovation
Saves Time

Siddhant P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Powerful solution for security and performance

Likeliness to Recommend

7 /10

What differentiates Cloudflare from other similar products?

Cloudfare combines a massive global network with a range of services like CDN, security and DDoS protection, all in one, which makes it an all in one solution

What is your favorite aspect of this product?

Best part about Cloudfare is how easy it is to use. We can set up complex security features and manage everything from a simple, single dashboard

What do you dislike most about this product?

Some advance features require higher pricing tiers, which can be restrictive for smaller companies or teams on a budget

What recommendations would you give to someone considering this product?

I would recommend to start with a free or lower cost plans to test the basics as it is a strong choice for anyone wanting both security and performance in one package

Pros

Enables Productivity
Security Protects
Helps Innovate
Continually Improving Product

Cloudflare

What is Cloudflare?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Cloudflare Ratings

92 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Cloudflare?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Enablement for Security Teams Enablement for Security to know the layers of protection deployed and not just rely on the carrier to only provide the connection.

Network Sandboxes Sandboxes are used to safely execute suspicious code without risking harm to the host device or network.

Firewall as a Service (FWaaS) Next-generation firewall capabilities that include web filtering, advanced threat protection, intrusion prevention system, and Domain Name System security.

Secure Web Gateway (SWG) Protects corporate users and networks from web-based malware, controls employee behavior on the Internet, and helps prevent data loss.

Web Application and API Protection (WAAP) Provides protective capabilities that leverage effective web request inspection prior to reaching the API such as Next-Gen WAF, RASP, DDoS etc.

Zero Trust Provides features that enable a zero trust architecture, including device authentication and user contextual risk based authentication.

Cloud Access Security Broker (CASB) Intermediary between an organization's users and one or more cloud services, allowing the enforcement of certain types of security policies in the cloud.

SD-WAN Separates the data and control plane from its hardware, virtualizing the network.

Viable Alternative VS Traditional MPLS Organizations may want to migrate away from traditional MPLS and leverage a platform to provision convergence and flexibility regarding deployment of security.

Remote Browser Isolation (RBI) Separate your users' web browsing activity from the local network and its infrastructure, preventing browser-based attacks on the network.

Data Analytics / BI / AI Integration of capability to mine data from incoming sources (SIEM, logs, vulnerability tools, threat databases, etc) in real-time and apply rules.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Security Service Edge

Cloudflare Reviews

Alex C.

Key Recommendation to Adopt Cloudflare

Likeliness to Recommend

Pros

Paras S.

Extensive Global network of data centers

Likeliness to Recommend

Pros

Siddhant P.

Powerful solution for security and performance

Likeliness to Recommend

Pros

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Feature Ratings

Enablement for Security Teams

Network Sandboxes

Firewall as a Service (FWaaS)

Secure Web Gateway (SWG)

Web Application and API Protection (WAAP)

Zero Trust

Cloud Access Security Broker (CASB)

SD-WAN

Viable Alternative VS Traditional MPLS

Remote Browser Isolation (RBI)

Data Analytics / BI / AI

Vendor Capability Ratings

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Quality of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support