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Cloudflare Logo
CloudFlare

Cloudflare

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Cloudflare
8.9 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 82

Enablement for Security Teams

87

Web Application and API Protection (WAAP)

85

Secure Web Gateway (SWG)

84

Network Sandboxes

84

Zero Trust

82

Firewall as a Service (FWaaS)

82

Cloud Access Security Broker (CASB)

81

Viable Alternative VS Traditional MPLS

81

Data Analytics / BI / AI

80

Remote Browser Isolation (RBI)

80

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Ease of Data Integration

80

Ease of Implementation

80

Quality of Features

80

Availability and Quality of Training

78

Ease of Customization

78

Product Strategy and Rate of Improvement

78

Vendor Support

78

Cloudflare Reviews

Tharusha D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

user friendly GUI and easy to use.

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

pricing difference is highly appreciates compare with similar products.

What is your favorite aspect of this product?

web security was one of my personal favorite.

What do you dislike most about this product?

i have no dislikes but edge load balancing should be there on the WAF.

What recommendations would you give to someone considering this product?

anyone who is hosting a website the DNS should be given to cloud-flare because they are the world leading.

Pros

  • Performance Enhancing
  • Altruistic
  • Acts with Integrity
  • Appreciates Incumbent Status

Paulo S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Cloudflare has a very good user experience.

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

I think the user experience is very important and Cloudflare has that.

What is your favorite aspect of this product?

User experience; Support; Features made available by the platform.

What do you dislike most about this product?

There may be some difficulty in integrating with some product, other than that, it's excellent.

What recommendations would you give to someone considering this product?

Cloudflare, in my opinion, is easy to implement. And the user experience is very good. Cloudflare's technical support is phenomenal. It's excellent and does a great job. It's stable and I love it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Anu S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use but documentation and support bad

Likeliness to Recommend

4 /10

What differentiates Cloudflare from other similar products?

Availability and compact ability

What is your favorite aspect of this product?

Zero trust and CDN

What do you dislike most about this product?

Developer documentation bugs

What recommendations would you give to someone considering this product?

Update documentation

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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